7.4
Pleasant
From 473 reviews
Cleanliness

8.0

Room Comfort

7.0

Location

8.4

Service and Facilites

7.6

Traveler Reviews Upper Hotel

Number of reviews per page
20
40
Top reviews
Lee
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Nice hotel in a good location. Staff extremely friendly and helpful. Room was ready early so they allowed me to check in on arrival which was very much appreciated. Room was a good size although bathroom a little small, but good shower. Nice balcony in my room looking out on to the quaint street and restaurants. Comfortable bed and had a good sleep. Didn't have chance to use the pool and try the included breakfast due to having to leave very early in the morning.
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tammye
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

I would definitely stay here again because of the location. Many restaurants and bars. The hotel staff was very friendly and helpful.
Marta C
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

tivemos a infelicidade de ter uma barata no quarto..e o porteiro não tinha sequer um spray disponível. O quarto estava aparentemente limpo...O banheiro era apertadíssimo.e o chuveiro era fraco. a acessibilidade é difícil.. são 3 níveis de escada pra ir ao salão do café.
ALLAN DOUGLAS
icon-Business
Business
4.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

A estadia em si foi boa. Porém foi cobrada a taxa de café da manhã, que não foi fornecido em virtude do horário, portanto, não deveria ser cobrada, deveria ser descontada no checkout.
ROBERTA M
10.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Muito boa, confortável, um quarto pra dormir e deixar suas coisas, fiquei mais tempo fora do hotel, então nesse contexto foi satisfatório, em frente atravessando a rua tem um restaurante com comida e drinks muito gostosos e em conta. Tudo top
Poliana
icon-Business
Business
10.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Hotel limpo e bem localizado, café da manhã saboroso. Equipe de funcionários prestativos. Custo benefício super válido.
REINER
icon-Business
Business
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

wonderful staff and very clean
Marcelo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 180 week(s) ago

Hotels.com verified review

Excelente... local super limpo, confortável e os funcionários? Nota 1000... recomendo com certeza e quando retornar a São Paulo, vamos nos hospedar com eles novamente
Paulo
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

Small beds, terrible mattresses and very limited breakfast
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 323 week(s) ago

Expedia Group verified review

Very clean, quiet. Good location and price. Would recommend and definitely stay again
ERIC
10.0
/10
Reviewed 329 week(s) ago

Hotels.com verified review

It’s a nice and quiet place to stay and good location
Verified traveler
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 330 week(s) ago

Expedia Group verified review

Staff didn't really know English and the cleaning lady stole clothing items from our luggage, I need partial refund
Milagros
6.0
/10
Reviewed 398 week(s) ago

Hotels.com verified review

Not a choice I would make again.
Verified traveler
8.0
/10
Reviewed 414 week(s) ago

Hotels.com verified review

The hotel is located in a good neighborhood with a bakery next door, the facilities are good and it delivers what you pay for
Bram
8.0
/10
Reviewed 447 week(s) ago

Expedia Group verified review

Perfect little hotel ina nice neighbourhood, safe and with good dining options. Only little problem was the communication upon check-in and check-out, as nobody (not even the owner or manager) speaks English or any other language but Portuguese.
Cristiano
10.0
/10
Reviewed 448 week(s) ago

Hotels.com verified review

Nice small hotel, good breakfast, good wifi, very efficient check-in and checkout, lots of restaurants and bars nearby, safe neighborhood!
Verified traveler
10.0
/10
Reviewed 578 week(s) ago

Hotels.com verified review

Great service and location. Walking distance to subway and one block away to good restaurants, bars and a mini market. Very easy access to Paulista Avenue. Staff is very helpful and polite and they try their best to speak English. The hotel is very new (less than one year), so everything is clean. Rooms are not big, but comfortable. The free breakfast at the rooftop is a plus, although, most of the view is blocked by buildings. Stayed September 2014 for business. Will definitely return for my next trip to Brazil.
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pogo
6.0
/10
Reviewed 596 week(s) ago

Hotels.com verified review

about 10 minutes walk to nearest metro stop. safe neighborhood. helpful staff. rooms simple, but clean.
Luciana
8.0
/10
Reviewed 599 week(s) ago

Hotels.com verified review

Very good experience .
Milena
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Boa experiência, atendeu as expectativas.
Number of reviews per page
20
40