Beautiful stay

Clean amenities

I had the most wonderful stay. The hotel is great and the staff is so wonderfull. I would highly recommend the Vitaliter package. Thank for at great stay.

The staff was very cooperative. Also, the room service was great. But the property itself is quiet old. The amenities can be better. The furniture also looks old and used. They need to renovate the rooms from inside.

Didn’t feel like a 5 star property. The breakfast was not a 5 star, the vegan and vegetarian options were very limited, even though I had informed before hand .

Great food and very friendly staff.. would strongly recommend when staying in Montecatini Terme

Wonderful staff and loved the free parking. Easy to get to and very clean and quiet

Loved the staff, hotel amenities and surrounding area it exceeded expectations

Beautiful place, excellent room, very nice and professional staff and especially Oksana was so nice and helpful. Love this city, this hotel and hope to come back.

Very friendly and helpful personal.

Loverly hotel for a quiet relaxing stay. A car is needed to make the most of the area as quite a distance from both Pisa or Florence airports.

We just got lucky with front office manager Oxana Pereverzeva Super friendly , helpful , we got 2 categories upgrade, welcome drinks , and late check out Also recommendation for yoga brunch. Sure we come back 👍

A nice hotel, we were given a beautiful free upgrade to a fabulous suite. Unfortunately our trip coincided with a business event so dining.options seemed somewhat compromised. Spa area was lovely. After dinner we had to argue for the price stated on the menu which was awkward however it was resolved easily. Overall, a good visit.

We loved our stay! Wonderful service from the staff. The room given to us was disappointing, it needs upgrading to 2024… and in the room they offer mugs and instant coffee and kettle which brought us back to the 80s.. coffee machine would have been nice..

I loved the area, the amenities are great, the staff is so nice and supportive. Great experience!

Great hotel with spa, the restaurant is excellent, perfect location to visit the town and all its amenities. The fernicular up to Montecatini Alto is well worth doing

I don’t usually leave reviews, but this place forced my hand from just how amazing an experience I had. From being easily reachable for any issues, to assisting in creating a special surprise birthday dinner, everyone member of staff were immaculate. A special mention to front of house Simeone, he was always on hand and made you feel welcome as soon as you stepped in the door. The pictures for this place do not do it justice, hidden away in a beautiful location this property was immaculate and I feel it will just get better and better. Thank you for a wonderful stay.

Was a great stay. Very convenient location and great facilities. Morning coffee could have been more generous, but breakfast was spectacular. ***Have them put A/C on to your room if needed. If you open window, mosquitoes will find you!***. Massage was wonderful. Masseuse had magic hands.

Great hotel, and excellent staff lovely to be greeted in the morning by a lovely smile from Nicole at breakfast. My room had a really lovely view ( much appreciated) Everything was excellent ( but would have liked a free single supplement) The tiniest niggle is not having any drawers which would be fine if the cupboards were easier to open and close.

The staff was wonderful. The facility was beautiful and the pool and spa pool area was really nice. Breakfast was excellent. Our only complaint is the bathroom set up in our room. We were on the 4th floor in a smart room. The mirror was on a side wall and not above the sink. And the blow dryer would pop out of the outlet. Very difficult to fix my hair & make up!!