clean and peaceful stay.

The advertisement is false. The cleanliness was not good. Broken things and dirt/things from previous guests were still in room. Walls and floors were broken and we couldn’t lock the windows. Beds were old and uncomfortable, limited space in the room, key cards constantly malfunctioned, rest/public areas were closed. Service in the “restaurant” was terrible. Concierge didn’t speak English for foreign guests. Not to mention cockroaches. All in all I wish there was a no star rating.

The staff was nice. The hotel is clean but old and run down. Been to many 3-star hotel and this not. It’s old and has not been maintained. Building interior walls need new paint- hotel is unkept.

Property is right in the center which was great! Biggest issue was that they had cancelled our room because we had not paid beforehand. I booked through Expedia with the option to pay at hotel. If this is not allowed or it is an issue then that option should not be offered! The front desk was very polite, but we were only guaranteed a room until Thursday even though we had booked until Friday. We also had to switch rooms midweek to get the room we had asked for. It was a bit inconvenient. We ended up getting a room in a hotel near the airport for the last day. Housekeeping came in and cleaned everyday, and the rooms were okay. No AC though, so it was stuffy in there, and the fan only turned on at the fastest setting. It was loud and sounded like it was going to fly off the ceiling. Walls are very thin as well. If I stay here again it will be for no more than 1-2 nights only because of the location.

Muy buen ubicado en el centro historico.

Great location close to many shopping areas and dining. Safe area. Clean area. Bathrooms are tiny. Low-warm water. Pillows thick and hard. Overall great price for safe location.

Buena

Estadía de 3 días y no lavaron el bar solo colocaban un jabón nuevo

Buen lugar

Excelente atención

Un hotel teanquilo bonito accesible cerca de zócalo donde puedes encontrar todo lo k busques

Es relativamente económico para los que viajan para hacer compras en las calles aledañas al zócalo.

Un lugar muy accesible y personal muy amable

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Buen lugar, céntrico, en general bien, solo que no le puse 5 estrellas en limpieza porque había una cucaracha en el cuarto.

Estaba llena de cucarachas,cero recomendable me tuve que ir a otro hotel

Pésimo todos el hotel viejo todo sucio asqueroso los muebles rotos colcho roto

Poot service on breakfast

Hay que dormir con tapones. Ruido constante de motor (caldera, generador...no se). Los colchones y almohadas durísimos. Falta mantenimiento. Lo único bueno es que está en el centro. Comparando con los otros hoteles que hemos conocido de México, resulta muy caro para lo que ofrecen.

Es buena pero la zona parece insegura