Castle House Hotel

Explore Castle House Hotel
8.8
Very Good
From 547 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

8.8

Service and Facilites

9.2

Traveler Reviews Castle House Hotel

Number of reviews per page
20
40
Top reviews
Jane
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Onsite parking, walkable into town. Nice room and continental breakfast was included
Rebecca
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Perfect for our family and surprisingly quiet. Brilliant location with everything we needed.
John
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with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The hotel was comfortable and clean with spacious rooms plus we had a friendly welcome. It is in easy walking distance of the centre of Canterbury and has free on-site parking (most hotels in the area do not). The only slight downside, was that there was no option for a cooked breakfast (continental only).
Verified traveler
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Leisure Family
8.0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

Great location, plenty of parking available. Friendly staff.
Mark
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Business
8.0
/10
Reviewed 348 week(s) ago

Hotels.com verified review

Nice place & in a good location. Comfy rooms & a good breakfast
Verified traveler
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Friends and family with Partner
4.0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

Good breakfast.Friendly staff good onsite parking and location Dated bedrooms. Not the cleanest .
Gillian
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Friends and family Family
10.0
/10
Reviewed 350 week(s) ago

Hotels.com verified review

Great location, nice food good nights sleep.
Stuart
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10.0
/10
Reviewed 350 week(s) ago

Hotels.com verified review

On arrival the receptionist was very friendly and helpful. He gave me a map of the area also a list of suggested resturants for dinner and offered to book if I dicided to use any. The hotel is inside the city walls so is within walking distance of the sights and the fact it has free parking is brilliant it also looks like a large villa. The room I had was large with an equally large shower room with an excellent shower (plenty of hot water) and was very comfortable.Toiletries in the shower room shower gel and shampoo along with a soap bar. Breakfast was a choice of fruit juices, cereals, tea and coffee, fruit,toast and pastries and a choice of cooked items. Full english, eggs benedict,eggs florentine etc. The bar next to reception was nice though as it was mid week was empty. Only down side was a slight hum from what I can only presume was the fridge in the room but it wasnt that bothersome and I soon drifted into a wonderful sleep. Overall delightfull and I would go back again probably in the Summer though as there is outside seating. One thing is more choice of jams at breakfast.
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Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

The view was stunning! All the staff were friendly and helpful. Breakfast was nice too. Room was spotless and very modern bathroom! Our stay was ended due to personal reasons back home but would happily return.
Verified traveler
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 351 week(s) ago

Hotels.com verified review

A large comfortable room. Great breakfast. Very good location. Second time staying at this hotel. Totally recommend.
Linda
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with Partner
10.0
/10
Reviewed 351 week(s) ago

Hotels.com verified review

Castle House is very handy for the railway station and despite being close to a busy roundabout our room was lovely and quiet. The bed was comfy with crisp white sheets. Good breakfast selection with fresh cooked breakfast served very promptly. City centre a short walk away partly along a stretch of city wall.
Russell
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with Partner
8.0
/10
Reviewed 356 week(s) ago

Hotels.com verified review

Great room
Kayla
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 358 week(s) ago

Expedia Group verified review

Only 5mins walk from Canterbury East station and 10mins walk to Cathedral. We stayed at the double room in the cottage, the decor is a bit old style but spacious and clean with free hot breakfast. Overall is a very pleasant stay, would recommend.
Julia
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with Partner
10.0
/10
Reviewed 359 week(s) ago

Hotels.com verified review

It was an excellent location being so close to the town. The staff were amazingly helpful and very kind. When I had a laptop problem they went out of their way to help. A great stay. We are coming back soon.
michael
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Friends and family with Friends
10.0
/10
Reviewed 359 week(s) ago

Hotels.com verified review

Our second stay here. Only issue was the tv didn’t work
richard
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 362 week(s) ago

Hotels.com verified review

We were very disappointed that having pointed out to SImone on the reception desk that the room needed some cleaning attention with regards to nail clippings and a discarded cotton bud on the carpet she did not apologise but said she would get it sorted.However on our return at tea time no attention had been given to these areas.Not good enough.A deep clean moving all the furniture would not go amiss.We did otherwise enjoy our stay, breakfast was good and hotel conveniently placed.I would suggest that it might be a good idea to have some lights in the car park as it was very dark and this is the main entrance
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Malia
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Friends and family Family
10.0
/10
Reviewed 363 week(s) ago

Hotels.com verified review

Staff very friendly and helpful. Great place to stay.
Peter
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with Partner
8.0
/10
Reviewed 366 week(s) ago

Hotels.com verified review

Thoroughly enjoyable stay, ideal location for our planned itinerary, hospitable staff.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 367 week(s) ago

Expedia Group verified review

Hotel and location was perfect for the local fascilities. Only minor downfall, two single beds but 1 matress was begining to show its age.
Mark
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 367 week(s) ago

Hotels.com verified review

Great hotel, great location, super clean and very nicely decorated. The staff were great, too - what more do you need.
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