It’s facilities were clean but basic but suitable for a nights rest

For the price it was everything you would expect. It was clean and plenty of showers / toilets that were all clean. Staff were friendly. Obviously it is a shared dorm and hostel, so people may come and go at all hours of the day and night.

Nice little hostel if on a stop over, I've noticed people stay here long term too. Hard to tell who staff are as they all wear plain clothes and they are not the most attentive, they can leave you at the reception desk for ages, aware you are there but not serving you : (

This is a cheap hostel which is well used and a little shabby .However the staff work hard to provide a good service . Fee WiFi , free breakfast and luggage storage included . Also help yourself beverages is better than many more expensive hotels . Use of kitchen . Close to the Digbeth Coach station and Birmingham City Centre.

Short stay, supposed to shared with other 3 people but luckily no one was there so like a single room. Very close to coach station, light breakfast and kitchen use provided. Ideal for short-term stay on a budget.

The location is perfect very close to tge city centre. Didnt really not like antthing

Bathrooms without sink, super tiny bedroom with a bad bed.

You need id or your not coming in

the property was a great and cheerful place to stay

It’s a good place to live, nice and clean. Would love to go back there. Good price.

Friendly staff. Reasonable price. Unique decoration in the backpackers.

The worse hotel i have ever use in my life finally I slept in my car I couldn’t sleep too much smell in rooom

The staff was very friendly and helpful. The hostel was clean and easy to get to. Very good accommodation for the money. Would like to see lockers in the room.

The street where the hostel is, it is awfull, very dirty and at weekends terribly noise. The hostel is old, and it looks dirty. Cleaning people is nice and they try to do their best, but the hostel needs urgently a deep renovation . Our room of four has the floor broke, and the walls were half printed... People at reception were ok.

Its getting hot day by day now in birmingham, so rooms must have Fan atleast. It was very hot in the room as there was no fan or a.c.

It was what it was. For the price and convenience to O2 Institute, it was well worth it. If I had to stay again...?

Very well received by staff and they are very keen to give a sense of belonging. I felt safe throughout and my room partners were so kind. It was a very good first experience as a solo traveller. Most important , it was very cheap and as a student I loved that. Totally recommend it to solo travellers or even friends/couple stays.

Always a happy welcome Quick check in Breakfast toast Eaay to find and near new steet. National express

Close to bus station but my dorm room was really too small to have 6 beds (3 bunks). Should have had only 2 bunks.

Good common area and very clean. Staff were very professional and helpful. Good location. Breakfast was toast, juice, coffee...could be a bit better.