Overall, I was very impressed. The accommodation was beautiful, clean, and had a wonderful atmosphere. 🩵 The staff provided excellent service, from the taxi drivers to the lobby. Everyone was smiling, polite, and genuinely caring, making me feel welcome from the moment I arrived. This is a truly exceptionally well-maintained property.
The only thing I wasn't impressed with was when I was taking photos at Movenpick and eating and drinking there, which are in the same area. The security guard was unfriendly, rude, and asked me where I was going, etc. He then blew a whistle to tell me to park upstairs, as if he was trying to chase me away when I was parking near the castle entrance to take photos.
Actually, if he had asked me to park upstairs, that would have been fine. He didn't have to go so far as to blow a whistle. It felt like he was being chased away, which ruined the atmosphere a bit. I understand the guard was just doing his job, but tone of communication is very important, especially at a property of this caliber.
Overall, Estella Khao Yai is still a very pleasant place to stay. I'll definitely come back if I have the chance.