N***n
7.1
/10
Reviewed 32 week(s) ago
I recently stayed at the hotel, but the experience didn't quite live up to the price. The room had several issues: peeling paint on the walls, uncleaned floors, exposed electrical wires posing a safety hazard, broken chairs, an unpleasant bathroom smell, and even cockroaches under the wardrobe. The room size was also a bit small for the price. The positive points were the nice view and the helpful, responsive staff. However, given the condition of the facilities and cleanliness, I hope the hotel will consider improvements to provide a more suitable service for the price.
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Accommodation's Reply
09 Sep 2026
Dear Valued Guest,
Thank you very much for your valuable feedback regarding De La Sol Villa Da Lat. We apologize that your stay did not meet your expectations. We value your comments regarding the quality and cleanliness of the rooms and will strive to improve them in the future.
We are pleased to hear that you enjoyed the beautiful views, the room itself, and the friendly service from our staff. We will do our best to provide a more pleasant experience during your next stay.
Thank you again.
From De La Sol Villa Da Lat
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