The staffs are very friendly and helpful, fluent in English. They provided us a cup of drink and snack while we are there. Staff gave us a BTS map and information around here, bts thong Lor is just a 7-10 min walk away depends on your pace. We are able to store our luggage in lobby before check in time which is very convenient for us. Hands free heading out for food hunting! There was a plate of complimentary fruits in our room fridge! The breakfast was really great, there are so many choices such as big breakfast, salad, yogurt, fruits, pastry, porridge, etc. The only cons is poor sound insulation, I can hear my sister talking from my room haha! Maybe wear earplugs if you are planning to stay here. Had a great time while staying here, I'm definitely coming back here.