Batam Harbour Hotel 2

Explore Batam Harbour Hotel 2
9.0
Exceptional
From 124 reviews
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Cleanliness

9.0

Room Comfort

9.0

Meal

8.8

Location

9.0

Service and Facilites

9.0

People often mention about Batam Harbour Hotel 2
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Wifi (10)
Ambiance (10)
Surroundings (9)
Staff Friendliness (9)
Bathroom (9)
Accessibility (8)
Family Friendly (8)
Check-in/out Time (8)
Distance to City Center (7)
Room Space (7)
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Traveler Reviews Batam Harbour Hotel 2

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Customer reviews
M***d
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10.0
/10
Reviewed 4 day(s) ago
Good room and good vibes and strategic
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H***u
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8.5
/10
Reviewed 2 week(s) ago
The hotel is nice, clean, service is good.
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A***L
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9.1
/10
Reviewed 8 week(s) ago
Fragrant, clean room close to access to the harbor and city👍
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1 people find it helpful
Yetti R.
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Leisure
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8.5
/10
Reviewed 21 week(s) ago
The staff are very friendly, fast in serving and responsive to our needs, hopefully they will be more successful and improve all their services.
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Accommodation's Reply
05 Feb 2026
Dear Mr. Yetti, Greetings from Batam Harbour 2 Hotel. Thank you very much for your positive review. We are delighted to hear that you were satisfied with the friendliness, promptness, and willingness of our team to respond to your needs. Your review will be a great inspiration for all our staff to improve our services and provide the best possible experience for all guests. We hope to welcome you back to Batam Harbour 2 Hotel again. Sincerely, Arif Hidayat, Head of Front Office
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R***i
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Leisure
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9.1
/10
Reviewed 22 week(s) ago
It's pretty good, the room is clean, cool, the water heater heats up quickly, there's a refrigerator, safe, towels, TV, and so on, hehe. The location is really good, there are lots of eateries and mini markets, and it's close to the harbor view, too, hehe🙂👍
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Accommodation's Reply
05 Feb 2026
Dear Valued Guest, Greetings from Batam Harbour 2 Hotel. Thank you very much for your review! We are delighted to hear that you enjoyed the amenities in our room, including the cleanliness, fast hot water, refrigerator, safe, and TV, and that you felt comfortable with our excellent location near restaurants, mini-markets, and harbor views. Your review motivates our team to continue striving for the best service. We hope to welcome you again next time! Sincerely, Arif Hidayat, Head of Front Office
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faisyal s.
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Leisure
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8.5
/10
Reviewed 23 week(s) ago
Love the location, in the heart of Harbour Bay, nice building, okay rooms, clean, clean bathrooms, helpful staff, good elevator.
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Accommodation's Reply
05 Feb 2026
Dear Mr. Faisalyal, Greetings from Batam Harbour 2 Hotel. Thank you very much for your review! We are delighted to hear that you enjoyed our excellent location in the heart of Harbour Bay, the cleanliness of the rooms and bathrooms, the elevator facilities, and the friendliness of our staff. Your review is an encouragement to our team to continue striving for the best service. We hope to welcome you back to Batam Harbour 2 Hotel again. Sincerely, Arif Hidayat, Head of Reception.
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faisyal s.
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8.5
/10
Reviewed 23 week(s) ago
The hotel location is very good, the building condition is neat and good, the room is clean, the bathroom is ok, the staff is friendly.
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Accommodation's Reply
05 Feb 2026
Dear Faisal, this is Hotel Batam 2. Thank you very much for your valuable comments. We are very pleased to hear that you were satisfied with the hotel's location, the cleanliness of the building, the cleanliness of the rooms and bathrooms, and the friendliness of our staff. Your valuable comments are a great encouragement to all our staff and motivate us to provide even better service. We look forward to welcoming you back to Hotel Batam 2. Front Desk Manager Arif Hidayat
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G***g
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8.5
/10
Reviewed 27 week(s) ago
Please pay attention to customer requests when providing hotel rooms, the rooms are full of mosquitoes and the space is narrow
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A***u
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9.4
/10
Reviewed 30 week(s) ago
Friendly staff, strategic location, comfortable morning exercise, close to the ferry terminal, just a short walk away. Many places to relax and eat around the hotel.
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1 people find it helpful
Accommodation's Reply
05 Feb 2026
Dear Valued Guest, Greetings from Batam Harbour 2 Hotel. Thank you very much for your review! We are delighted to hear that you appreciated the friendliness of our staff, the hotel's excellent location, the facilities and environment conducive to morning exercise, and the variety of food options nearby. Your review is an encouragement to our team to continue developing and providing the best possible experience for all our guests. We hope to welcome you back to Batam Harbour 2 Hotel again. Sincerely, Arif Hidayat, Head of Front Office
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Yovi P.
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10.0
/10
Reviewed 31 week(s) ago
🌟 A Comfortable and Homey Stay! I stayed at Batam Harbour Hotel 2 and honestly, my experience there was very pleasant. From the outside, it looks simple, but as soon as I entered, the atmosphere immediately felt clean, calm, and comfortable. 🏨 Ambiance & Facilities: The room was spacious and tidy, with cool air conditioning, hot water, a soft mattress, and perfect lighting for a good night's rest. The Wi-Fi was also stable, so I could still work or watch movies smoothly. There's a small lounge in the lobby area that's comfortable for relaxing with coffee. 🤝 Staff Service: The staff were friendly and responsive. When I asked for more drinking water and an adapter, they delivered it to my room without me having to wait long. It felt like I was truly being served with genuine sincerity. 💡 Highlights: What I liked most was the quiet atmosphere of this hotel, even though it's close to the harbor. You can see ships in the distance from your room window — quite relaxing, especially at night. 💰 Price: For this price, the facilities and comfort are well worth it. Perfect for solo travelers or small families looking for a clean, comfortable, and strategic place. 📍 Location: The location is very strategic — close to Batam Center Harbor, malls, and many eateries nearby. Transportation is also easily accessible. ✨ Conclusion: Friendly service, clean rooms, strategic location, and affordable price. I was satisfied with my stay here and will definitely return if I ever visit Batam. 🌿
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N***k
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Staycation
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9.7
/10
Reviewed 38 week(s) ago
The staff is friendly, the rooms are clean, and there are plenty of eateries nearby. It's also close to Harbour Bay.
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E***k
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10.0
/10
Reviewed 40 week(s) ago
Keep up the good work, I hope you have many more customers.
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Kaliyaperumal K.
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10.0
/10
Reviewed 54 week(s) ago
Good, everything I like all staff, very good 👍, help so much appreciated 👏. The room was very clean and good for sleep.
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Accommodation's Reply
09 Jul 2025
Thank you so much for your kind words! We’re truly happy to hear that you had a pleasant stay, enjoyed a clean room, good sleep, and felt supported by our helpful staff. Your appreciation means a lot to us. We look forward to welcoming you back again!
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Vesparita
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Leisure
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9.4
/10
Reviewed 56 week(s) ago
the best..i am very happy to be here
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Accommodation's Reply
09 Jul 2025
Thank you so much for your positive review! We're delighted to hear that you enjoyed the cleanliness of your room and the service of our staff. We look forward to welcoming you back on your next visit.
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Vesparita
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9.4
/10
Reviewed 61 week(s) ago
The staff is very friendly, both the female KK and the brother, they are all very friendly. Very clean and tidy. There is a shuttle that can take you to Harbour Bay. Actually, you can walk because you are carrying a suitcase so ask for a shuttle. It is easy to find food around the hotel. There is a Circle K and Alfa 24 hours. For short-term or long-term stays, it is still enjoyable. The room is also quite big, open 2 suitcases and there is still space. Thanks, KK staff. I will be back. Oh yes, the wifi is also fast
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Accommodation's Reply
09 Jul 2025
. Thank you very much for your positive review! We are glad to know that you were comfortable with the cleanliness of your room and the service of our staff. We look forward to welcoming you back on your next visit.
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K***o
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Staycation
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9.7
/10
Reviewed 75 week(s) ago
Strategic hotel for easy transportation, location close to mall center and culinary center👍
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1 people find it helpful
Accommodation's Reply
09 Jul 2025
Thank you so much for your positive review! We're delighted to hear that you enjoyed the cleanliness of your room and the service of our staff. We look forward to welcoming you back on your next visit.
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Tan
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Business
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9.4
/10
Reviewed 87 week(s) ago
Comfortable with budget price. The surrounding environment is also comfortable.
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ZULHELMI
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9.4
/10
Reviewed 92 week(s) ago
Strategic location, clean, fragrant room. Overall, it's great. Highly recommended.
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firik
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10.0
/10
Reviewed 115 week(s) ago
Hotel yang nyaman dan strategis, ada sarapan pagi dan bisa jalan-jalan ke seputaran harbour.
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Sucipto H.
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8.4
/10
Reviewed 119 week(s) ago
Untuk lantai dasar, pagi-pagi sering berisik karena ada yang ngoborol di lobby.
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