8.9
Very Good
From 747 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.9

Meal

8.6

Location

8.9

Service and Facilites

8.9

People often mention about Hotel Neo Gading Solo
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Distance to City Center (69)
Staff Friendliness (62)
Ambiance (58)
Bedroom (57)
Bathroom (57)
Accessibility (52)
Wifi (45)
Hotel Area (42)
Check-in/out Time (41)
Surroundings (39)
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Traveler Reviews Hotel Neo Gading Solo

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40
Customer reviews
K***k
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8.5
/10
Reviewed 7 day(s) ago
It’s close to traditional market and local cuisine restaurants, and they give many pillows in the room.
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Accommodation's Reply
08 Aug 2025
Dear Valuable Guest, Thank you for choosing the NEO Gading Solo hotel as your accommodation during your visit to Solo. We also thank you for the positive reviews given to the hotel and all of our staff. . We look forward to your return. Warm regards, Sumarno Hotel Manager
Christian Y. O.
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Leisure
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6.3
/10
Reviewed 1 week(s) ago
The staff was less than responsive (perhaps a lack of manning). Upon arrival at the hotel and entering the drop-off area, no security or staff provided directions regarding parking or valet parking. Upon check-in, the room with one large bed (the choice made during booking) was changed to a twin bed, claiming the room with one large bed was already fully booked. The room's cleanliness was somewhat lacking, with dust under the mattress and spots around the window. The most disappointing aspect was the bathroom, where there was a significant amount of moss on the tile joints. The Google Nest facility during our stay could only be used to contact reception and room service.
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Accommodation's Reply
08 Aug 2025
Dear Mr. Christian, Thank you for choosing Hotel Neo Gading Solo as your accommodation during your visit to Solo. We also thank you for your positive review of the hotel and our entire staff. We apologize for any inconvenience you may have experienced during your stay. Your feedback is very helpful in improving our team's performance in the future. We look forward to welcoming you back. Warm regards, Sumarno Hotel Manager
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F***n
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8.5
/10
Reviewed 1 week(s) ago
Friendly with fast service.
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Accommodation's Reply
08 Aug 2025
Dear Valued Guests, Thank you for choosing Hotel Neo Gading Solo as your accommodation during your visit to Solo. We also thank you for your positive reviews of the hotel and our entire staff. We look forward to welcoming you back. Warm regards, Sumarno, Hotel Manager
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A***n
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Leisure
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8.2
/10
Reviewed 1 week(s) ago
Strategic location, clean hotel, friendly staff.
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Accommodation's Reply
08 Aug 2025
Dear valued guests, Thank you for choosing Hotel Neo Gading Solo as your accommodation during your visit to Solo. We also thank you for your positive reviews of the hotel and our entire staff. We look forward to welcoming you back. Warm regards, Sumarno, Hotel Manager
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D***n
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9.7
/10
Reviewed 2 week(s) ago
Fast and friendly service. Every time I go to Solo, I always stay at this hotel. It's also close to Alun-alun Kidul.... the bed area is just a little less clean. PS, when I want to sleep, the pillows are dirty and look like they have coffee stains.
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Accommodation's Reply
08 Aug 2025
Dear Valued Guests, Thank you for choosing Hotel Neo Gading Solo as your accommodation during your visit to Solo. We also thank you for your positive reviews of the hotel and our entire staff. We look forward to welcoming you back. Warm regards, Sumarno, Hotel Manager
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B***a
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8.8
/10
Reviewed 2 week(s) ago
It's actually a pleasant stay here, the crew is friendly, the TV is already a smart TV so you can watch YouTube or Netflix, only at Hotel Neo Gading all the rooms are Non-Smoking areas, there are no special rooms for smokers. So those who want to smoke can be in the lobby on the 1st floor or on the front terrace of the Lobby. It is also suitable for those who want to transit from outside the city to Wonogiri, either by bus or private vehicle. because at night it is crossed by buses from the direction of Jakarta who want to go to Wonogiri.
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Accommodation's Reply
29 Jul 2025
Dear Guest, Warm greetings from Hotel Neo Gading Solo by ASTON. Thank you for your positive review. This will help us maintain our performance and provide even better and more impressive service. Best Regards, Sumarno, Hotel Manager
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N***e
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Leisure
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8.8
/10
Reviewed 3 week(s) ago
the location is quite strategic because it is close to the city center,, only the parking is not spacious. the hotel staff service is also friendly,,, only they are not observant when we left the hotel after checking out they were not immediately checked so when we were outside we were only informed that their towels and glasses were not in the room,,, even though we checked in three rooms and had a toddler so the items were actually moved to another room and not brought. Oh yes for towels please replace them with clean towels without stains like that,, thank you.
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Accommodation's Reply
25 Jul 2025
Dear Valued Guest, Warm greetings from Hotel Neo Gading Solo by ASTON. Thank you for your positive review. This will help us maintain our performance and provide even better and more impressive service. Best Regards, Sumarno, Hotel Manager
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Action H.
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9.4
/10
Reviewed 4 week(s) ago
Friendly staff, close to everywhere, nice rooms, cool AC 👍🏼
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Accommodation's Reply
17 Jul 2025
Dear Valued Guest, Warm greetings from Hotel Neo Gading Solo by ASTON. Thank you for your review and for choosing Hotel Neo Gading Solo as your accommodation during your staycation in Solo. We also thank you for your positive feedback to our team. Best Regards, Sumarno, Hotel Manager
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E***a
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10.0
/10
Reviewed 4 week(s) ago
surprisingly the fried rice is delicious 😀 the staff are friendly, easy access everywhere, fast wifi, comfortable room, the only downside is the sink is a bit clogged
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Valued Guest, Warm greetings from Hotel Neo Gading Solo by ASTON. Thank you for your review and for choosing Hotel Neo Gading Solo as your accommodation during your staycation in Solo. We also thank you for your positive feedback to our team. Best Regards, Sumarno, Hotel Manager
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MUHAMMAD A. J.
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10.0
/10
Reviewed 4 week(s) ago
Clean rooms, friendly and efficient hotel staff...
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Mr. Muhammad, Warm greetings from Hotel Neo Gading Solo by ASTON. Thank you for your review and for choosing Hotel Neo Gading Solo as your accommodation during your stay in Solo. We also thank you for your positive feedback to our team. Best regards, Sumarno, Hotel Manager
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A***d
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Leisure
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6.5
/10
Reviewed 5 week(s) ago
The towels had lots of stains. The breakfast menu lacked variety and was too little, and the taste of the food was also lacking. With that price, you should have a satisfying experience.
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1 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Sir/Madam, Warm greetings from Hotel Neo Gading Solo, first of all we would like to thank you for choosing Hotel Neo Gading Solo as your accommodation of choice during your staycation in Solo, we also apologize for the inconvenience regarding the cleanliness of the Towels and the less varied breakfast menu, your review will be used as a reference to improve cleanliness, especially in the Room Towels and the less varied breakfast menu, we will convey it to the relevant parties so that it will not happen again in the future. Warm Regards. Sumarno. Hotel Manager
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H***a
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8.2
/10
Reviewed 6 week(s) ago
Competitive pricing with comfy and clean room. All the staff were very helpful.
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Accommodation's Reply
04 Jul 2025
Dear Sir/Madam, Warm greetings from Hotel neo gading Solo by ASTON. Thank you for your review, and thank you for choosing Hotel neo gading Solo as your accommodation during your staycation in Solo. Best Regards, Sumarno. Hotel Manager
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Farah N. D.
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10.0
/10
Reviewed 6 week(s) ago
The hotel is cheap but the facilities are really good, it's rare to find a hotel like this.
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1 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear Mrs. Farah, Warm greetings from Hotel neo gading Solo by ASTON. Thank you for the review given to us, and thank you for choosing Hotel neo gading Solo as your accommodation during your staycation in Solo. Best Regards, Sumarno. Hotel Manager
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E***a
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Business
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5.4
/10
Reviewed 6 week(s) ago
Dear manager, I apologize in advance if the review is not good because yesterday's stay was not pleasant. On the 5th floor, the room was damp and had a bit of an unpleasant smell, the sheets were dirty and the white color was dirty as if it had to be replaced with a new one. The toilet was dirty, the closet was also dirty, there was a crusty brown stain on the closet hole as if it was rarely brushed or cleaned with a closet cleaner. Please improve the cleanliness and comfort in the room, if necessary, add fragrance or aromatherapy. Thank you 🙏🏻
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1 people find it helpful
Accommodation's Reply
03 Jul 2025
Dear Sir/Madam, Warm greetings from Hotel Neo Gading Solo, first of all we would like to thank you for choosing Hotel Neo Gading Solo as your accommodation of choice during your staycation in Solo, we also apologize for the inconvenience regarding the cleanliness of the room, your review will be used as a reference to improve cleanliness especially in the room, we will convey it to the relevant parties so that it will not happen again in the future. Warm regards. Sumarno. Hotel Manager
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Rey
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8.5
/10
Reviewed 6 week(s) ago
it's quite strategic location but only the main issue for me is the parking lot but it it was solved by valet.Maybe it can be more great if the cleanliness of the bath room get more attention,, but overall is great
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Accommodation's Reply
04 Jul 2025
Dear Mr Rey, Warm greetings from Hotel NEO Gading Solo by ASTON. Thank you for your review, and thank you for choosing Hotel NEO Gading Solo as your accommodation during your staycation in Solo. Best Regards, Sumarno Hotel Manager
PUTRI K.
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Business
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8.2
/10
Reviewed 7 week(s) ago
for a budget hotel it's ok. the room is clean. there's a small refrigerator. a work desk. but the parking lot is narrow so you have to use valet to leave the key.
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Accommodation's Reply
04 Jul 2025
Dear Mrs Putri, Warm greetings from Hotel NEO Gading Solo by ASTON. Thank you for your review, and thank you for choosing Hotel NEO Gading Solo as your accommodation during your staycation in Solo. Best Regards, Sumarno Hotel Manager
Wahyu S. W.
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8.5
/10
Reviewed 7 week(s) ago
Very satisfying and stay here often.
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Accommodation's Reply
23 Jun 2025
Dear Mr. Wahyu, Thank you for choosing Hotel Neo Gading Solo as your accommodation during your stay in Solo, and we also thank you for the positive review given to us, we look forward to your return Mr. Wahyu. Best regards, Sumarno Hotel Manager
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Aulia A.
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8.5
/10
Reviewed 7 week(s) ago
quite close to the city center, easy access everywhere, and friendly staff.
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Accommodation's Reply
23 Jun 2025
Dear Mrs. Aulia, Thank you for choosing Hotel Neo Gading Solo as your accommodation during your stay in Solo, and we also thank you for the positive reviews given to the friendly service of our staff, we look forward to your return Mrs. Aulia. Best regards,. Sumarno. Hotel Manager
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I***n
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9.1
/10
Reviewed 7 week(s) ago
clean room. friendly staff. can also leave food/souvenirs in the hotel refrigerator. near the hotel there is a pretty tasty nasi liwet lesehan and a delicious terang bulan
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Accommodation's Reply
21 Jun 2025
Dear Guest, Thank you for choosing Hotel neo gading Solo as your accommodation during your stay in Solo, and we also thank you for the positive reviews given to the comfort of our rooms, we look forward to your return. Best regards,. Sumarno. Hotel Manager
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A***i
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9.4
/10
Reviewed 8 week(s) ago
Only the room and water heater are broken… Hopefully it can be maintained, because overall it's okay.
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Accommodation's Reply
21 Jun 2025
Dear Guest, Thank you for choosing Hotel neo gading Solo as your accommodation during your stay in Solo, and we also thank you for the positive reviews given to the comfort of our rooms, we await your return, and apologize for the inconvenience regarding the water heater, so that we will immediately do maintenance. Best regards,. Sumarno. Hotel Manager
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Number of reviews per page
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