Overall Ratings & Reviews The Isla & Casita Motel

Lovely renovated hotel, self check in. Clean good sized room. Easy parking.

The biggest issue for me was the "no reception" check in process. It took about fifteen tries to pass through the process as the system would not accept my phone number and the phone number was a required field. Finally I noticed that the 'default' field was set to Barbados for some unknown reason, the flag being very nearly invisible on the phone I was trying to register with. When I did get to the site it took about fifteen tries to get the code on the door to work.

The "seamless" no-contact check-in procedure was not seamless. We could not enter our Australian post code into the pre-registration form nor our Australian phone number. We called and they took the number over the phone and said they would send us to code to get in the room by 11:00 the day of. By 11:30, we had to call again to remind them. They were friendly, but if you're going to use contactless check-in, then you should make sure it works, and not have the customer contact you again to remind you to send the code. The room was clean and modern. The pool was TINY. We did not feel comfortable swimming in it when there was a small family there. That's how tiney it was. Overall, we feel like it was a great place to stay for the price comparable to other hotels in the area.

Fantastic hotel..

T

This hotel was originally built in either the 60s or 70s but has been refurbished lately. The bed was comfortable. The room is quire modern looking. The shower screen is useless as it barely keeps any water inside the cubicle. The towels are quite thin and small. There's a constant noise like an air conditioner or heat pump hot water system that can be heard 24 hours/day in Unit 9. As there are no staff onsite the can't help you!!

Good accomodation

Great motel in Batehaven. Really happy with our stay. Will come back in future.

Very nice. Renovation of this motel. No complaints as it’s very tasteful and super comfortable. Also has beautiful soap, shampoo and moisturiser dispensers so as to save those wasteful little bottles

Best stay in Batemans Bay, would like come again

Thank you so much for such a lovely stay, friendly staff and clean rooms.

👍

Didn’t like the online check in however rooms were clean and beds very comfortable

Loved the styling and facilities

Room was very clean and comfortable. There are no staff on-site, so could not rate service. There is not much in the local area, so you need a car.

Easy access provided to the rooms via keypad meant I could check in at 11pm after the music concert, didn't have to show up during office hours. Very convenient.

An unbeatable location that was let down by some difficulties with check-in and pest problems in the room.

Beautifully decorated, ambient, lovely place. Thoughtful touches. Loved the cantina with unique and useful items in vending machines for purchase. The pool was perfect. Amazing location right near beach and cafes. Felt well looked after. Would love to come back.

I had a wonderful time in the area . I appreciated the guide of beaches to visit in the motel room .we were surprised the cantina was not a cafe but instead was a tiny room of vending machines .. very contemporary and virtual . I thought that was genius

Zwar ein typisches Motel, die man in Europa so nicht kennt. Aber sehr sauber und freundlich - praktisch eingerichtet. Grosses Badezimmer und nach hinten raus eine eigene kleine Terrasse mit Mini - Innenhof. Ich habe die Frage nach dem Service nicht beantwortet denn wir hatten mit niemandem Kontakt, ging alles elektronisch mit Zugang zum Zimmer per übermitteltem Code.