Room was so cold it took most of the night to warm up
Thermostat was reading 64 on arrival
Lisa
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The room was spacious, clean, modern and very well equipped. The front desk staff were extremely helpful and courteous. The lobby area is clean and well appointed. The lounge is lovely with a great food and drink menu.
Genevieve
2.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Cheap motel
James
Friends and Family with Friends
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Staff member who checked us in was friendly, courteous, and went out of his way to accommodate us without asking.
Thomas
Business with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Great room, loved the restaurant, easy access to the Community Centre.
Ray
Leisure Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Courteous staff and a clean room!
Randall
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Yes
Lori
Leisure with Pet
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Large room and awesome breakfast!
Rosalind
4.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
We were way outside the hotel itself which is a pain when you have children that you have to bring over in the main part for swimming or breakfast
Claire
Leisure Family
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
The staff were very friendly but what made this place memorable was the hot breakfast. We returned to this same hotel on our way back because we loved the rooms but especially the hot breakfast.
Arshdeep
2.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
We booked 2 deluxe bed room for our stay on Expedia. On arrival they said they only have 1 bed room available but we got charged for two. And they gave us one small single bed which barely fit in our room. When we entered the room it smelled really bad that even to the staff members so they had put a humidifier to evaporate the smell and we had keep our room windows open. It was really bad experience so I want full refund for it.
Read More
Matthew
Leisure
2.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Bed sheets and pillows felt like plastic
Bonita
Leisure Family
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Nice kitchen and bathroom, comfy beds. The beds were supposed to be queen size but were only doubles. Quite small for 2 people not used to sharing. Wish this information was more standardized on travel websites.
michael
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Breakfast was really nice
Claire
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
This place is so amazing we actually booked it for our return trip. The hot breakfast was awesome and the rooms were very clean. The staff were all very professional and really nice. Too many little extras to mention!
Kristin
Leisure with Friends
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Nice, quiet and very clean!
Steve
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Wonderfully refreshing, easy check in and out, dining menu most excellent!
Carol
with Partner
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Hard to find as behind the BW Hotel and operated by BW Hotel, but rooms clean, beautiful, great kitchen, comfortable beds, good location. Breakfast was absolutely fabulous with even an omelet station.
Vivien
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Nice motel. Nice beds in room. Clean and comfortable.
Breakfast was good with omelettes made to your choice.
Staff were very friendly.
We had an issue with the extractor fan in kitchenette area both nights where it came on unexpectedly at 8:30pm giving out very unpleasant cooking smells in room. Staff were helpful but this needs attention for future guests.
All in all would highly rate the friendliness of staff. Good motel with nice restaurant and bar
Read More
Kristina
Leisure Family
8.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Staff was very friendly and helpful. We were in the extended stay area - which is a separate building and showing some signs of age on the outside. But the inside was redone. The bed was comfy. The free breakfast was amazing. Excellent selection and in a restaurant environment. The parking was great also.