We had a two bedroom unit and it was lovely for a family. It was great to have the washing machine and dishwasher while on vacation. We had breakfast included which was a morning basket with fruit, bread, cereal and milk. Some variety would have been nice as the basket is the same every morning. The place could use few towel hooks and better check in instructions but we would definitely go back.

Room is beautiful but not very functioning. Bathroom need a stronger fan to pull out all moisture, zero space in the shower for anything, no hair conditioner and if you bring your own there no place for it. Bath tower is very nice but a little overkill TV broke down but staff is super fast of replacing.

Great location, accomodating staff. Will probably be my go to when in Madrid

Lovely hotel, friendly staff at reception, clean large room. Had a room on the 5th floor overlooking the street. Beds are large, we shared a room between 3 - 1 king size bed and 1 single pull out bed. The kitchenette was a nice addition and great if you want to make something in/ warm food. Windows are triple glazed so noise from the street is reduced. The hotel has a small pool and roof bar- unfortunately these were closed due to the time of year. The location is great too, about 5 mins to Gran Via, 5 mins to Purto de Sol, and 10-15 min to El Retiro park. Would stay again.

Magnifico. Lavadora y secadora includes. Super centrico. La mejor ubicacion

Excelente ubicación , las habitaciones súper cómodas y muy bien equipadas. El baño esta muy amplio y moderno. El personal de recepción y de limpieza muy amable . Muy buena opción si rentas auto ya que el edificio cuenta con parking . 100% recomendable .

Perfect conditions, modern, clean and fucntionable

Good

Enjoyed the apartment.

The hotel offers great service and the staff was attentive. However, the breakfast did not meet expectations. I don’t recommend to include the breakfast will be wasting money Overall, we enjoyed our stay.

This is a great service apartment. Just 3 minutes away walking to puerta de sol. The washing machine is my wife’s favorite. And the staff is very helpful. I’m highly recommended to the family tourism.

Pictures are misleading. Pool has maximum occupancy of 5 people and is the size of a large bath. Pool is also only open a small amount of time each day. There is a bar at the property but it is not open.

Really it was a great stay there. All front desk agents were very nice and professional. The room was really clean and organized. As a current guest service agent in NYC hotel, I recommend everyone to stay here. It’s really worth it what you paid for.

Such a great place to stay, central location, comfort and modern apartment was perfect. Will definitely stay there again on next visit to Madrid

I stayed in a studio which faced the street and beautiful buildings. It was clean and spacious for two people. Air conditioning, dishwasher and washer and dryer was appreciated as we went during the summer and it was extremely hot. It is located in the center of all attractions and transportation. I didn’t give it a five stars because we decided to stay one more night and the night before our flight, I tried to take a shower after we came back from dinner, around 10:30 pm. I wasn’t able to because there was no hot water coming from it. The kitchen and bathroom sink had hot water but not the shower, so after a long day I couldn’t even go to bed clean and ready for my flight. I contacted the property immediately calling them because the main desk was already close and they took my info, said they will try to remotely fix it and if not they will send someone to fix it. They also said they’ll call me but neither of those things happened. I also tried to write a hoja de reclamaciones but it was impossible to find it online. There was no attempt from the property to fix the shower problem.

Super comfortable bed. Walking distance to museums, shopping, markets & restaurants. I would definitely stay again.

Excelente en toda estancia y zona; volvería a llegar.. lo recomendare a amistades .. gracias

Very clean, great location and friendly staff

The property is really good, it is very close to the old city center, everything is in within walking distance, however, there is one problem, there is a bar across the street and on weekend nights the people over there. Keep making noise all the night, the windows are not properly insulated for sound and you hear their screams and music and noise all night long, if this property can somehow fix that issue this is a wonderful place to stay with family.

If you are looking for a stay in the middle of the city and don’t mind the fuss of Madrid tourist area, this is the perfect place