The property itself is commendable. The rooms are clean and tidy, and the infrastructure is in excellent condition with modern fittings. However, the customer service leaves a lot to be desired. I had to endure cold baths throughout my stay. Despite calling reception for assistance multiple times, no one came to help. Consequently, I had to endure cold baths for seven days. Additionally, the food was disappointing. On two occasions, I ordered a meal, and both times, it seemed like the food had been prepared a week earlier. This led me to resort to eating elsewhere. The poor customer service and subpar food quality significantly marred what could have been an otherwise pleasant experience.

Very nice and clean hotel

Very clean place and friendly staff...Ohh Good food too

I highly recommend this hotel!

I had an amazing stay! The services given were absolutely great. I loved the safety it gives, breakfast and the clean room. The receptionists and cleaners were lovely and very helpful. I will surely go back to Maa. I highly recommend the place Karibu Saana