8.8
Very Good
From 200 reviews
Cleanliness

9.0

Room Comfort

8.4

Service and Facilites

9.2

Traveler Reviews Hôtel Masson

Number of reviews per page
20
40
Top reviews
Amber
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We enjoyed our stay here. The rooms were clean and well stocked. The staff was very welcoming and attentive.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Charming historic hotel. Very friendly staff.
Katharine
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

A lovely unique hotel! Absolutely beautiful decor and lovely staff. Can't wait to visit again.
Susan
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

We loved staying at Hôtel Masson! My husband and I are fans of historic hotels and this one is a jewel of a place. As the oldest hotel in the area, it is simply charming. The rooms are spacious while being cozy. The beds are comfortable, and the bar/salon is classic and elegant. We found the staff warm and friendly, especially Karine who took such excellent care of us. Dinner was delicious. Only positive things to say about Hôtel Masson!
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Rachel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

This historic hotel is beautiful and a fun place to stay just outside of Montreux. You can easily access the city center and Chillon Castle from one of the main bus lines just down the road. The included breakfast was delicious, and the small bar/lounge area was a great place to enjoy a drink after a day exploring. The staff was very welcoming and helpful. We hope to return next time we visit Montreux!
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Svetlana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

A fantastic place full of history! The staff is absolutely amazing, it makes a huge difference when you see that people love their job. We felt welcome and cared for all the time. Our room was beautiful and full of character - as well as all communal areas. I took a moment to read about the history of the hotel, and it's absolutely fascinating. Knowing that it's the oldest hotel in Montreux where a lot of great people used to stay (including Victor Hugo), makes it even more special.
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David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

A lovely place ! Delightful and charming furnishings in the room, and throughout the hotel. Friendly and helpful staff. Delicious dinner and breakfast. If it had not been rainy, we would have enjoyed the fabulous view of the lake and mountains from little balcony.
Alicia
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

In a great locating. Parking very tight and only a few spaces. Breakfast was lovely and the service was great. Check in was also great and the host was very helpful. The beds weren't very comfortable and very creeky however, so it was hard to sleep.
Desneiges
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

A short bus ride to downtown Montreux. With earplugs and an eye mask, you'll be in good hands.
Shaina
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Beautiful property and room. Lovely breakfast. Gorgeous views
Sarah
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

I think it was just the time of year with the Jazz festival and time of week on the weekend but this was quite an expensive hotel stay. I think it would have been nice to at least include a fan in the room for that price. The hotel and grounds are beautiful and well maintained. Breakfast was good.
Jamal
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Excellent in every point.
sophie
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

A charming old fashioned hotel. It has a lovely view of the lake from the bar/ dining room and the garden. Welcoming and friendly staff. It’s accessible from the bus stop up a hill. Quite pricey for the standard of room you get. Although the room did have comfortable beds and an adequate en suite. It was a pleasant and comfortable stay. There is a bit of noise at night from hotel guests, I could hear the neighbours gargling their mouth wash! The tv was very dated and the water in the shower was a bit hot and cold. It’s good if you are looking for a charming characterful stay and want to read a book or enjoy the peaceful garden.
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Chris Van
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The property is unique and has a great veranda with a view. Everything was great it’s just off the beaten path alittle bit. But we really enjoyed it
AXAY
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Condition of the room needs to be improved. Specially floor and bed are terrible. Also needs to find some solutions to bringing luggage upstairs.
Smeet
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Friendly staff and quiet place
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

A beautiful historic hotel with an amazing restaurant. Highly recommend a stay
Kathy
icon-Business
Business
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

A limited selection of walkable dining options but overall a very nice stay.
Jennifer
icon-with Partner
with Partner
10.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

Perfect location for visiting Chillon Castle. And the hotel itself is full of history, retaining its bel epoque charm. Loved it! Their special 4 course dinner is completely worth it. One warning though... use the bus or taxi to get there. Otherwise you are hoofing it up a super steep hill to reach the hotel.
Janice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Beautiful restored period hotel. Excellent breakfast provided. Given Montreux card which provided free bus transportation which was nearby and discounts on tourist attractions. Helpful staff. Walk to Chillon Castle was 5-10 minutes.
Number of reviews per page
20
40