7.2
Pleasant
From 244 reviews
Cleanliness

7.4

Room Comfort

6.8

Service and Facilites

7.6

Traveler Reviews Heathrow Travellers Hub

Number of reviews per page
20
40
Top reviews
David
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was wome damage at room no aircon very hot room near roof staff friendly
Penelope
icon-Business
Business
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The staff were friendly and helpful but the room was cramped and hot (no air circulation)... had to open the window which then let in all the noise from the busy street
Adam
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The hotel was okay, but you could tell they've cleaned with during smell of bleach, and could do with a new set of curtains as had many holes in them specially for ground floor room, needing suited plug sockets not just ones tightly fitted behind the bed and the others by the door
Verified traveler
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Staff were great, The Room was lovely, Of course out of everyone' control is the Noise from Aeroplanes landing 😄. But overall I will definitely come back again 🙂
Shreekar
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

A terrible place! A really bad decision that I should not have made!
Paul
4.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Right in the flight path, impossible to sleep. Shower scalding hot and leaking so unusable. No security lock inside door. Mattresses very cheap and uncomfortable. Front desk staff barely spoke English, but was friendly. Run down and generally scruffy. Ridiculously overpriced.
Meme
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The reception staff was polite and helpful. The room was ok. Cleanliness average.Room need decorating. Toilet flush button missing. Radiator in bathroom rusting. Bathroom smells damp.
Gerald
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

I only stayed for one night as had to commence my travel the next day,however it was a good hospitable and professional environment
Olumide
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Just ok
yussef
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Good
Abbas
6.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Internet not working
Paola
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Nice people, nice mattress, nice bathroom. Room is probably the cheapest in the area. The hotel desperately needs looots of TLC
Canan
icon-Leisure
Leisure
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

If you are looking for a hotel close to the airport and easy to reach, this place is very convenient. It is like a small hostel. You can cook your own meals in the kitchen. It is a good hotel for its price. If you are looking for luxury, I would not recommend it.if you have a long connection from Heathrow airport You can choose this hotel to stay one night.
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Calogero
icon-Business
Business
2.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Can’t believe the state of my mattress. I wasn’t able to sleep for the entire night as the the metal of the springs was killing me!👎
Ida
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Very basic room, too expensive for the condition. Beds uncomfortable, noisy bathroom pipes. Desk staff not available much of the time
Aref
4.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Rude manager and old room furniture
Sharon
2.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Proximity to the airport is the only positive about this stay. It was noisy, dirty, the staff slept on the sofa with a quilt. It stank. No plug in rooms. Bathroom ok. Uncomfortable cramped. Couldn’t wait to leave. Never again.
Abdimajid
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Very good place to stay
david
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The room was great, the area not seems to be very secure, drank people walking around, at the end the property is a house and other rooms are little noisy at night
Gladys
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

I like because it was close to the airport. But unfortunately the bed was hard like a rock and people will come in and out slamming doors and laughing screaming drunk people.
Number of reviews per page
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40