9.8
Exceptional
From 83 reviews
Cleanliness

10.0

Room Comfort

9.8

Service and Facilites

9.8

Traveler Reviews PuroGrand Hotel

Number of reviews per page
20
40
Top reviews
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Really a treat to stay here (2nd time) staff can not do enough for you/2 min walk for shopping dinning a calm no hastle stay 10/10
Oksana
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Thank you!
Pavel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Excellent hotel in the middle of the old city
Julie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Absolutely brilliant hotel. The staff couldn’t do enough for us. We loved it
Chris
icon-with Partner
with Partner
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

5 star experience all around, really accommodating and helpful staff. Receptionist at check in was especially helpful
ATHINA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Gorgeous hotel in old Palma town.
Victoria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

One of the best hotels we have ever stayed at.
Gianna
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Lovely property. The staff was the absolute highlight. Big gratitude to Anna and Serji at the front desk and Racier in the restaurant, as well as the other servers, and the gentleman who did turn down service. I don’t have all the names and wish I did, but every single staff member made our stay special. Great location!
Isabelle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Attention to detail perfect, superb friendly staff, huge comfy bed, lovely pillows, great shower, enormous breakfasts, lovely setting, very close to Cathedral, easy to walk everywhere.
andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Staff were extremely friendly and helpful.
Thomas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

It was beautifully redone to be old Spanish style. Good food, felt like a resort, showed up early and room wasn't ready, so gave my wife and I private use of the spa to shower and get cleaned up from trip.
Robert
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 144 week(s) ago

Hotels.com verified review

Excellent hotel with rooms that are well appointed and extremely comfortable. Excellent service and lovely food. Highly recommend as a great home base in Old Palma.
Simon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

Really intimate hotel with staff that couldn’t do enough during our stay
Clodagh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

The staff were very friendly and made us feel very welcome. The breakfast was excellent, the room was just as it looks in photos. Everything was beautiful, we'll definitely come again.
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 168 week(s) ago

Expedia Group verified review

Very well apportioned and laid out. The location is very convenient for many attractions and shopping etc. room very clean and well-maintained with everything one expects. Huge bed! Amenities and consumables of high quality Staff friendly, helpful and professional without being overly fussy Breakfast excellent in terms of choice and quality Two v. Minor points that could be attended to: 1. The huge bed in my room was positioned along with a bedside table in such a way that the doors of the wardrobe (generously sized) couldn’t be fully opened making it awkward to access. - for correction next time there’s a refurb. 2. If offering a range of TV channels check they all work (reported at time and efforts to fix unsuccessful). Neither issue spoiled anything though.
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Iain Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

The whole hotel, it’s facilities and staff are superb. Only 16 bedrooms so a very personal service from excellent staff.
Carlos
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

Best holiday ever!
michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

very relaxing hotel to stay in with great staff
Jana
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 195 week(s) ago

Expedia Group verified review

amazing staff and location! the room was amazing and spacious, would recommend 10/10
Åse
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Mysigt hotell med när till allt i Gamla stan Restaurang hade väldigt god tapas
Number of reviews per page
20
40