Overall Ratings & Reviews Baymont by Wyndham Liberty MO

This was likely there worst hotel experience we've ever had. First, check in took over 30 minutes. The check-in "system" was down. Whenever we did get into our room it had a full size bed, when I reserved a king bed room. The sink drain was clogged. The overall cleanliness was terrible. The grounds were littered with trash and dog poop. We will never stay at a Baymont again.

The rooms smelled like mildew, the toilet seat was extremely loose and sliding around you had to be careful or you would fall off. You walked down the hallways and it smelled like weed. The shower head was built for someone 5’ tall definitely not for tall people and the shampoo and conditioner that they have for you was empty.

Finding a hotel during Graduation weekend that isn't $300 a night wasn't the easiest task, but I found a hidden gem! I was pleasantly surprised with this hotel. When reading reviews, I saw people having trouble checking in, or having no food for breakfast, so I was a bit worried. When I came in I noticed a sign that said to call "0" for immediate assistance. Called it and within a minute a very nice man came out and helped check us in. He was very thorough in letting us know everything we needed to know. He even saw my 80 year old grandmother with us, and let us know it was only 7 steps up to get to our rooms. It was very kind of him to notice her and make sure we didn't have far to go since there didn't seem to be an elevator. The rooms were clean, and mattresses looked to be fairly new which was a nice surprise! The AC unit and the fridge were a bit loud through the night, but that's to be expected with an older building. In the morning we went downstairs to eat breakfast and had waffles, eggs, and biscuits. I will say if you go the last hour breakfast is served, it's likely going to be pretty picked over. We got packed up after breakfast and it was an easy check out with leaving our keys at the desk. My aunt did accidentally take a hanger from the room, and quickly noticed and went back to return it. The lady she handed it to looked rather confused, but it was the right thing to do. All in all, I would definitely stay here again!

Your front desk employee is possibly the most insulting person I have ever dealt with at a hotel. Very rude, and I was told to "not stay there". By your employee. Never staying at a Baymont again. The property is also terrible, but you know this already as it's only 2.3 stars.

Coffe excellent, food good, parking good, clean, a little crowded in the room for luggage n people. No clock in the room, which would b nice.all n all, good accommodations. Great location, convenient.

It took ten minutes for someone to come to the check in desk. The breakfast was out of food by 8, we had to get someone to refill stuff. The juice dispenser didn’t work and there were no alternatives offered.

The property was in a great location for the reason of our trip. At the desk I was told it's a smoke free facility, no pets and no visitors. Last request was odd but the other two, great. We got to our room (no elevator available) and the moment we opened the door the smell hit you. Stale smoke and dampness, for being a smoke free hotel you would think that smell would be gone. When opening the fridge to place our drinks it wasn't cold but the freezer section was iced over with someone elses items still there. Large stains on the ceiling must be the source of the damp smell. We were exhausted and decided to stay. We will not be returning to this property.

I pre registered online to save time as asked but still took 15mins to check in. Smoke detector in room had no battery. This is a safety issue.

Location was convenient but didn’t feel very safe. Hard to understand front desk. There was a hanging wet washcloth and opened shampoo containers in the room. Feel price was a bit high ($150) - feel it should have been $85 for the condition.

Just ok

It’s ok if you have no were else to stay. Fairly clean but staff no where to be found. Huge headache checking in. Would pay extra to stay elsewhere next time

This is by far the best all around experience I’ve had staying in the area. The staff are all extremely friendly and helpful. The entire property is well maintained and very clean. I can’t honestly think of an area that deserves a less than excellent review. They have earned my business when I’m in town even if I have a longer commute.

They have completely remodeled the hotel. The beds are comfortable and it is located within walking distance of restaurants. In my opinion it was a great deal for what they charged.

Our room had numerous electrical outlets with no covers and a broken light with wires exposed. Smell of marijuana in the main lobby and breakfast looked like the leftovers from the day before. Looked like it had been previously renovated but finishing touches were not completed.

Great place to stay

Saw a cockroach crawling on the wall

My room was nasty the water didn't work couldn't take a shower there was privity parts hair on the toilet the window was broken and open the heat didn't work very unhappy.

Room was really clean and comfortable. Safe area near food ans stores. Blackout shade in room actually keeps sun out. Breakfast was good- eggs, biscuit/gravy, yogurt, muffins, bread, waffle maker, oatmeal packs, apples. Would stay here again.

Well I order the suite and when I got there the suite wasn’t available. I was able to get a one bed room. The Rooms weren’t ready or cleaned I was told. How do I get my money returned for the suite I didn’t get?

Everything was good