8.2
Very Good
From 201 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

7.8

Meal

8.2

Location

8.3

Service and Facilites

8.0

People often mention about Cove T63
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Distance to City Center (14)
Ambiance (14)
Bedroom (14)
Staff Friendliness (12)
Hotel Area (12)
Bathroom (11)
Surroundings (8)
Accessibility (8)
Wifi (7)
Check-in/out Time (7)
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Traveler Reviews Cove T63

Number of reviews per page
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40
Customer reviews
B***y
icon-origin-TRAVELOKA
5.0
/10
Reviewed 5 day(s) ago
Horrifying... the AC was cool and there was an elevator. The rest was absolutely horrific. For around 200,000 Rupiah per night, there was no TV. The hallway was dirty and smelly, probably hadn't been mopped in months. The room was damp and smelly. The mattress reeked of urine. Super bonus: the mattress was super bad quality. Sitting down hurt my back, and sleeping hurt my whole body. Since we arrived at 11 PM, it was ridiculous to have to move somewhere else. The longest night of my life... Actually, it wouldn't have been a problem if it was a boarding house; we often move, but this particular boarding house was the worst. The cleanliness was absolutely zero. It wasn't maintained at all.
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Asih N.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 1 week(s) ago
The price is cheap, but this accommodation is poorly maintained. It's like a dirty boarding house. It lacks the amenities of a hotel.
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1 people find it helpful
Accommodation's Reply
28 Sep 2026
Dear Mr./Ms. Asih N, We sincerely apologize for your unpleasant experience at Cove T63. We will take this matter seriously. Your feedback is invaluable in improving our services, and we hope this negative experience will not cause you to reconsider your future stays at Cove. If you have any further concerns, please contact the Cove team. We look forward to assisting you in any way we can. Have a wonderful day!
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D***i
icon-origin-TRAVELOKA
6.9
/10
Reviewed 2 week(s) ago
I'm really sorry, overall it was good, but it was a shame that the shower in room 539 that I stayed in had very little water coming out, and the water temperature was very hot even though it was set to warm and changed to normal temperature, it only got hotter. The sink was also small, and the faucet head was broken.
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Accommodation's Reply
23 Sep 2026
We sincerely apologize for your unpleasant experience at Cove T63. We will take this matter seriously. Your feedback is invaluable in improving our services, and we hope this negative experience will not deter you from choosing to stay at Cove in the future. If you have any further concerns, please contact the Cove team so we can assist you further. Have a great day!
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S***l
icon-origin-TRAVELOKA
6.6
/10
Reviewed 2 week(s) ago
This is the first time I've had a room that was a bit lacking in my opinion, in terms of the clothes hanger on the door coming off, the mattress was quite saggy, and the toilet had to be opened and closed first before the water could be quite big.
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Accommodation's Reply
22 Sep 2026
We are deeply sorry about your unpleasant experience at Cove T63. We take this matter very seriously. Your feedback is invaluable in improving our services, and we hope this negative experience won't deter you from choosing Cove for your future stays. If you have any further concerns, please contact the Cove team so we can assist you further. Have a great day!
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W***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
This hotel was a very comfortable stay. The rooms were clean, tidy, and quite spacious, with complete amenities. The service was friendly and responsive, the hotel's location was strategic, and the atmosphere was peaceful. Overall, my stay was very pleasant, and I was satisfied with the service provided.
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2 people find it helpful
Accommodation's Reply
09 Sep 2026
Thank you for staying at Cove! We are delighted that you enjoyed your stay with us. Renter satisfaction is always our top priority, and we are pleased to see that. We will continue to strive to provide the best for all Cove renters. Have a great day!
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T***a
icon-origin-TRAVELOKA
5.7
/10
Reviewed 9 week(s) ago
The mattress is ugly, noisy, and small too.
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1 people find it helpful
Accommodation's Reply
13 Aug 2026
We are deeply sorry about your unpleasant experience at Cove T63. We take this matter very seriously. Your feedback is invaluable in improving our services, and we hope this negative experience won't deter you from choosing Cove for your future stays. If you have any further concerns, please contact the Cove team so we can assist you further. Have a great day!
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R***a
icon-origin-TRAVELOKA
6.0
/10
Reviewed 16 week(s) ago
Upon check-in, the staff who was supposed to be on duty was absent and the empty reception desk was left, leaving me to wait 2 hours for check-in. I had to contact the call center app and the cove before it was processed, and I had to wait more than 30 minutes, even though I didn't check in outside the designated check-in time. I even tried to confirm the check-in day before by phone, but there was no response. Then, my electricity token suddenly ran out, and there were ants in the room. On the second day, I was told to move rooms, claiming they were going to be painted. If the room wasn't ready to be rented out, why was it still open for rent? It was a very bad experience and I won't be returning there again.
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1 people find it helpful
Accommodation's Reply
13 Aug 2026
We apologize for your unpleasant experience at Cove [N/A]. We will take this matter seriously. Your feedback is invaluable in improving our services, and we hope this negative experience will not deter you from returning to Cove. If you have any further concerns, please contact the Cove team so we can assist you further. Have a great day!
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D***y
icon-Transit
Transit
icon-origin-TRAVELOKA
6.5
/10
Reviewed 20 week(s) ago
The toilet is leaking and the room is full of mosquitoes
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1 people find it helpful
Accommodation's Reply
13 Aug 2026
We are deeply sorry about your unpleasant experience at Cove T63. We take this matter very seriously. Your feedback is invaluable in improving our services, and we hope this negative experience won't deter you from choosing Cove for your future stays. If you have any further concerns, please contact the Cove team so we can assist you further. Have a great day!
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I***a
icon-origin-TRAVELOKA
6.2
/10
Reviewed 20 week(s) ago
The room was not very clean, when I entered the room the bed was messy as if it had been used but not cleaned, I changed to another room but the mattress was the same, bad, the sheets, blanket and towels were dirty as if they had not been looked after.
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1 people find it helpful
Accommodation's Reply
13 Aug 2026
We are deeply sorry about your unpleasant experience at Cove T63. We take this matter very seriously. Your feedback is invaluable in improving our services, and we hope this negative experience won't deter you from choosing Cove for your future stays. If you have any further concerns, please contact the Cove team so we can assist you further. Have a great day!
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L***a
icon-origin-TRAVELOKA
8.3
/10
Reviewed 22 week(s) ago
Suitable for backpackers... Actually, overall it's okay, but the access inside is narrow... There's an elevator so you won't get tired.
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Accommodation's Reply
13 Aug 2026
Thank you for staying at Cove and thank you for your review. We are delighted to hear that you had a good experience with us. Your feedback is invaluable to us in improving our services and providing a better experience in the future. We hope to welcome you back again soon. Have a great day!
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Corent S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 49 week(s) ago
cosy place affordable price, lovely
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Accommodation's Reply
13 Aug 2026
Thank you for staying at Cove! We are delighted that you enjoyed your stay with us. Renter satisfaction is always our top priority, and we are pleased to see that. We will continue to strive to provide the best for all Cove renters. Have a great day!
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bassithium i.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 51 week(s) ago
The staff is very friendly, the rooms are remnants of their former glory, meaning many of the facilities seem to have been good but are now outdated. The Wi-Fi speed fluctuates, but it's good enough for gaming because the ping is low. I stayed for two nights, and the trash pick-up was too late, so it was quite messy to see the cat messing around in the room.
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4 people find it helpful
Accommodation's Reply
13 Aug 2026
Thank you for staying at Cove and thank you for your review. We are delighted to hear that you had a positive experience with us. Your feedback is invaluable to us in improving our services and providing a better experience in the future. We hope to welcome you back again soon. Have a great day!
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C***y
icon-origin-TRAVELOKA
5.0
/10
Reviewed 51 week(s) ago
No parking is available. Parking is for boarders only. Very dirty and the staff is unfriendly. After checking in, I immediately checked out because I couldn't get parking and wasn't offered a solution. Wi-Fi is available, but it doesn't work; there's no signal.
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 52 week(s) ago
Strategic location, fast check-in process, and clean rooms
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1 people find it helpful
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RAHMI K.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
The hotel staff was friendly and made check-in easy. It was clean and comfortable too 😍☺️
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C***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 57 week(s) ago
For that price it's pretty good. The hotel has a nice view from the balcony
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4 people find it helpful
M***i
icon-origin-TRAVELOKA
6.4
/10
Reviewed 58 week(s) ago
The room booked did not match the picture, the building was dirty and messy, the bedsheet had cigarette holes and smelled of sweat.
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1 people find it helpful
h***o
icon-origin-TRAVELOKA
6.2
/10
Reviewed 59 week(s) ago
The bed needs to be replaced.. It feels like I'm just sleeping on a spring.. It just makes my body ache...
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3 people find it helpful
A***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 63 week(s) ago
Comfortable, nice to be alone, I like it
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1***h
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 65 week(s) ago
It's worth the price for this price, but the employees are really helpful and friendly, I like it🥰
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1 people find it helpful
Number of reviews per page
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