9.1
Exceptional
From 891 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

8.7

Location

9.2

Service and Facilites

9.0

People often mention about FOX Lite Hotel Samarinda
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Bedroom (63)
Ambiance (60)
Staff Friendliness (58)
Bathroom (58)
Accessibility (54)
Hotel Area (53)
Distance to City Center (51)
Check-in/out Time (46)
Room Space (45)
Surroundings (44)
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Traveler Reviews FOX Lite Hotel Samarinda

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Customer reviews
E***y
icon-origin-TRAVELOKA
6.9
/10
Reviewed 3 day(s) ago
We lost something that wasn't actually that valuable. But after realizing we had missed something, we called the hotel and found out the item was there, but the staff had simply forgotten where it was. The point isn't the price of the item, but the staff's failure to follow standard operating procedures. They found an item and didn't report it, return it to the front desk, or contact the guest. Instead, they kept it, and now it's gone. Imagine if it was such a valuable item.
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Accommodation's Reply
02 Sep 2025
FOXES, E*y. Thank you for your feedback. We apologize for any inconvenience caused by this experience. Management has contacted you directly to express our apologies. We greatly appreciate your message. This is a serious concern for us and the relevant departments, and we are committed to ensuring that the SOP for handling guest luggage can run better in the future. We hope you will be pleased to return to Fox Lite Hotel Samarinda, of course with a better and more enjoyable experience. Sincerely, Fox Lite Hotel Samarinda Management. #MayTheFoxBeWithYou.
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Sugih S. A. K.
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Transit
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8.5
/10
Reviewed 3 day(s) ago
The location was the main reason I chose this hotel. It's close to many restaurants and cafes, including Starbucks, Pizza Hut, McDonald's, Kopi Kenangan, KFC, Tomoro Coffee, Richesse, Domino's, Lalapan Sultan, Indomaret, and more. Our room was spacious enough, equipped with a work desk, sofa bed, and small refrigerator. Bathroom amenities were also quite complete, including toothbrushes and toothpaste, combs, and cotton swabs. For drinking water, there's a water dispenser on each floor. The staff was also very helpful. When we arrived late at night, the staff assisted with parking. Late check-in was also smooth and hassle-free. A few notes: TV watchers might be disappointed with the limited streaming service. I personally prefer YouTube for entertainment, and for those who prefer a quieter room, request a room on a lower floor, as music from the rooftop could still be heard on the 10th floor. After all, this is one of the hotels that I can recommend for those who go to Samarinda.
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Accommodation's Reply
03 Sep 2025
FOXES, Sugih S. A. Ke. Thank you for your very detailed review of your stay at Fox Lite Samarinda. We are honored to know that our hotel's strategic location close to a variety of restaurants and cafes was a major factor in your comfortable trip. We are also pleased to hear that the room facilities, from the sofa bed, work desk, small refrigerator, to the complete amenities, were able to support your needs during your stay. We provide drinking water dispensers on each floor as a form of our commitment to providing comfort and convenience for our guests. Your appreciation for our staff's service, especially in assisting with vehicle parking and the smooth check-in process at night, is a great motivation for our team to continue providing the best service. We will use the notes regarding the limited television broadcast and the comfort of the rooms on the upper floors as an evaluation to improve the quality of our services in the future. Thank you for your recommendation. We look forward to welcoming you back to Fox Lite Samarinda, with a better and more memorable experience. Warm regards, Fox Lite Samarinda Management. #MayTheFoxBeWithYou
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Erfi S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The staff are friendly, the place is clean.
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Accommodation's Reply
02 Sep 2025
FOXES, Erfi S. Thank you very much for taking the time to leave your positive review. We are pleased to know that the hospitality of our team and the cleanliness of the hotel made a good impression during your stay at Fox Lite Samarinda. We look forward to welcoming you back again in the future. Warm regards, Fox Lite Hotel Samarinda Management. #MayTheFoxBeWithYou.
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Frans S. B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The location and rooms are comfortable, the staff are friendly and helpful, and the breakfast is varied and delicious.
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Accommodation's Reply
22 Aug 2025
FOXES, Mr. Frans S. B. Thank you very much for sharing your experience staying at Fox Lite Hotel Samarinda. We are very pleased to know that the comfort of the room, the strategic location, the friendliness of the team, and the varied breakfast menu can provide a pleasant experience for you. This positive feedback motivates us to continue to improve our services. Warm regards, Management of Fox Lite Hotel Samarinda. #MayTheFoxBeWithYou.
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M***D
icon-Staycation
Staycation
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8.5
/10
Reviewed 4 week(s) ago
So far, this hotel has felt the most comfortable.
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Accommodation's Reply
10 Aug 2025
FOXES, M*D. Thank you very much for choosing fox lite Hotel Samarinda and for your positive review. We are very happy to hear that you felt comfortable during your stay with us. Guest comfort is our top priority, and your comments motivate the entire team to continue providing the best service. We look forward to welcoming you back on your next visit. Have a pleasant day. Warm regards, Management of fox lite Hotel Samarinda. #MyTheFoxBeWithYou
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P***A
icon-origin-TRAVELOKA
6.7
/10
Reviewed 5 week(s) ago
At 10:30 PM that night, the hotel staff opened the door. They didn't know anyone was staying. This was strange, even though the system clearly indicated someone was staying.
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Accommodation's Reply
05 Aug 2025
FOXES, P*A. Thank you for staying at Fox Lite Samarinda and sharing your review. We sincerely apologize for any inconvenience caused during your visit, particularly regarding the incident involving the room door being opened by the staff at night. We fully understand that this should not have happened and certainly disturbed your privacy and comfort. After receiving this report, we immediately conducted an internal evaluation and coordination to ensure that a similar incident does not happen again. We have also increased the accuracy of our guest registration system and re-directed all staff to be more thorough and careful in carrying out their duties. Your input is very important for us to continue improving our service. We hope to have the opportunity to welcome you again with a much better stay experience in the future. Sincerely, Fox Lite Samarinda Management. #MayTheFoxBeWithYou
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S***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The hotel is very comfortable and close to people selling food 🥰
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Accommodation's Reply
01 Aug 2025
FOXES, S*a. Thank you very much for staying at Fox Lite Hotel Samarinda and taking the time to leave this positive review. We are delighted to hear that you enjoyed your stay and loved our hotel's proximity to a variety of culinary options. We hope this enjoyable experience makes you want to return again. See you on your next visit. Best regards, Fox Lite Samarinda Management. #MayTheFoxBeWithYou
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R***y
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Staycation
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9.7
/10
Reviewed 5 week(s) ago
The staff is friendly, requests are always fulfilled.
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Accommodation's Reply
01 Aug 2025
FOXES, R*y. Thank you for your positive review of Fox Lite Hotel Samarinda. We are very happy to hear that you were satisfied with our staff's service and that we were able to fulfill all your requests. Providing the best service is our priority, and comments like this really motivate our team. We look forward to welcoming you back again soon. Warm regards, Fox Lite Samarinda Management. #MayTheFoxBeWithYou
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Murji M.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Overall, the hotel and service are good, just add a little toilet tissue (tissue roll), don't overdo the setup😁
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Accommodation's Reply
31 Jul 2025
Dear Mr. Murji, Thank you very much for your positive review and for choosing Fox Lite Samarinda as your accommodation. We are delighted to know that you are satisfied with our hotel and service. Regarding your feedback regarding toilet paper, we apologize for the inconvenience. We will immediately forward your suggestion to the housekeeping team for future improvements. We hope to welcome you back on your next visit. Warm regards, Fox Lite Samarinda Management. #MayFoxBeWithYou.
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Yohana D. P.
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Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Very satisfied, will come back here again
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Accommodation's Reply
26 Jul 2025
Dear Yohana D. P. Thank you very much for your positive review. We are very happy to know that you were satisfied during your stay at Fox Lite Hotel Samarinda. Comments like this really motivate our team to continue providing the best service. We look forward to welcoming you back. Please do not hesitate to contact us if you have any special needs during your next visit. Warm Regards, Management. Fox Lite Hotel Samarinda. #Maythefoxbewithyou
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Hendrick A. S.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Nice, clean and comfortable room
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Accommodation's Reply
13 Jul 2025
Dear Mr. Hendrick A. S. Thank you very much for taking the time to leave a positive review. We are very pleased to know that you found our room nice, clean, and comfortable during your stay at Fox Lite Hotel Samarinda. Comfort and cleanliness are our top priorities, and your review is a motivation for the entire team to continue providing the best service. We look forward to welcoming you back again in the future. Warm regards, Management of Fox Lite Hotel Samarinda
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JIMMY
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
Nice, clean, there is a sofa in the room, good service, good location
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Accommodation's Reply
13 Jul 2025
Dear Mr. Jimmy, Thank you for staying at Fox Lite Hotel Samarinda and for taking the time to share your positive review. We are delighted to hear that you were satisfied with the cleanliness of your room, the comfort of the amenities like the sofa bed, the service from our team, and the hotel's strategic location. Reviews like this mean a lot to us and encourage us to continue improving our service. We look forward to welcoming you back on your next visit. Warm regards, Fox Lite Samarinda Management
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Nice, clean, tidy, close to town, everywhere
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Accommodation's Reply
11 Jul 2025
Dear A*a, Thank you very much for your positive review. We are very pleased to know that you felt comfortable with the cleanliness, tidiness, and strategic location of our hotel. We hope you had a pleasant and memorable stay. We look forward to welcoming you back to Fox Lite Hotel Samarinda. Warm regards, Danang. Fox Lite Samarinda Management
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Abdul H.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 9 week(s) ago
There's no Netflix, so I get bored in my room
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Accommodation's Reply
11 Jul 2025
Dear Mr. Abdul H. Thank you for taking the time to leave a review. We apologize for any inconvenience you experienced during your stay, particularly regarding the in-room entertainment facilities. For your information, Netflix can only be accessed using each guest's user ID. Your feedback regarding Netflix availability is greatly appreciated and will be considered as evaluation material to improve guest comfort in the future. We hope to provide a more enjoyable experience on your next visit. Warm regards, Danang. Fox Lite Samarinda Management
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Febri A. P.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
There are no photos at the hotel, but after staying here, I went straight to Ulin Arya's house in the morning after checking out. The place is really comfortable.
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Accommodation's Reply
24 Jun 2025
Dear Febri A. P. Thank you for your review and feedback, we are very happy to receive feedback on our services, we are committed to always providing the best service for our guests, we hope to welcome you back to stay with a more enjoyable experience. If there is anything we can help you with on your next visit, please do not hesitate to contact us. Best Regards, Danang. Fox Lite Hotel Samarinda
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T***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Fox Lite Hotel Samarinda offers a modern and stylish stay at an affordable price. The rooms are clean and compact, with a cozy design perfect for short stays or business trips. The location is strategic and close to city centers and local eateries. Staff are generally friendly and responsive. However, some guests might find the room size a bit tight, and soundproofing could be improved. Overall, it's a good value for money if you're looking for comfort and convenience in Samarinda
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Accommodation's Reply
24 Jun 2025
Dear Valued Guest. Thank you for your review and feedback, we are very happy to receive feedback on our services, we are committed to always providing the best service for our guests, we hope to welcome you back to stay with a more enjoyable experience. If there is anything we can help you with on your next visit, please do not hesitate to contact us. Sincerely, Danang. Fox Lite Hotel Samarinda
T***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Fox Lite Hotel Samarinda offers a modern and stylish stay at an affordable price. The rooms are clean and compact, with a cozy design perfect for short stays or business trips. The location is strategic and close to city centers and local eateries. Staff are generally friendly and responsive. However, some guests might find the room size a bit tight, and soundproofing could be improved. Overall, it's a good value for money if you're looking for comfort and convenience in Samarinda
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Accommodation's Reply
24 Jun 2025
Dear Valued Guest. Thank you for your review and feedback, we are very happy to receive feedback on our services, we are committed to always providing the best service for our guests, we hope to welcome you back to stay with a more enjoyable experience. If there is anything we can help you with on your next visit, please do not hesitate to contact us. Sincerely, Danang. Fox Lite Hotel Samarinda
E***n
icon-origin-TRAVELOKA
8.4
/10
Reviewed 12 week(s) ago
The towels, sheets and blankets were stained.
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1 people find it helpful
Accommodation's Reply
24 Jun 2025
Dear Valued Guest. Thank you for your review and feedback, we are very happy to receive feedback on our services, we will immediately follow up on some of the inputs provided. We are committed to always providing the best service for our guests, we hope to welcome you back to stay with a more enjoyable experience. If there is anything we can help you with on your next visit, please do not hesitate to contact us. Best Regards, Danang. Fox Lite Hotel Samarinda
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F***d
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
The restaurant is ok.. the menu is quite extensive.. the view is cool because it's on the rooftop..
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Accommodation's Reply
24 Jun 2025
Dear Valued Guest. Thank you for your review and feedback, we are very happy to receive feedback on our services, we are committed to always providing the best service for our guests, we hope to welcome you back to stay with a more enjoyable experience. If there is anything we can help you with on your next visit, please do not hesitate to contact us. Best Regards, Danang. Fox Lite Hotel Samarinda
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W***n
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Strategic and comfortable location, easy access to food, easy courier access.
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Accommodation's Reply
24 Jun 2025
Dear Valued Guest. Thank you for your review and feedback, we are very happy to receive feedback on our services, we are committed to always providing the best service for our guests, we hope to welcome you back to stay with a more enjoyable experience. If there is anything we can help you with on your next visit, please do not hesitate to contact us. Best regards, Danang. Fox Lite Hotel Samarinda
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