El servicio excelente, el hotel bien aunque un poco viejo, podrían dar más mantenimiento a las instalaciones

The hotel is EXTREMELY bare bones and needs major renovations. Just know what you’re getting yourself into. There is no safe, no AC, no fridge, no hair dryer. You can say that I’m being too entitled/American. However, we stayed at 4 other hotels in Jalisco/Guanajuato on this trip and at minimum they had a safe, AC and a hair dryer. The positives are the location in the historic center, the full length mirror in the room and the elevator. We stayed during the city’s busiest time, Día de los Muertos. Our room was one of the ‘triple’ rooms, 307. It had a main bedroom with 2 beds and then a separate room with a door that contained the other bed. I stayed in the room with the single bed and it was the most uncomfortable bed I have ever slept on- just as hard as sleeping on the tile floor. Other beds weren’t any better. FYI, the windows in this room do not lock. We stayed in late October and it was still quite hot and would only cool down late at night. We are Arizonans by the way. We had to sleep with the windows open to get any sort of comfort. Of course that added another degree of difficulty to sleep because of the loud festivities going into the wee hours of the morning. All in all, these are things I can and did come to terms with. However, the #1 thing we hated above all is the bathroom door. It’s a slatted door. WHY?! Might as well have no door! So I would not stay here again and would not recommend.

This hotel needs an extreme makeover

Very convenient and close to everything!

Todo estuvo excelente!

We didn't feel the room was very clean. Also, the bedding was noticeably old and the mattress provided an experience comparable to sleeping on the floor. Maybe this is fine for younger travelers, but not for those looking for comfort. But hey, the location, as other reviews noted, was terrific.

My room was dirty, the blankets were dirty, there were roaches and the water was super hot. The bathroom had pee stains, it was gross!!

Sheets not clean you can tell they where used hairs etc etc

Good

Bad

Amazing experience

**NOTE** There is a restaurant on the ground floor that plays obtrusive music until 2am every night. It booms and rattles through the property. If you like to actually sleep in your hotel, do not stay here. The room is typical Mexico hotel, rustic and in a decent location. This is absolutely ruined by the restaurant noise. No amount of ear plugs, white noise machines, or anything can help the music. This really should be disclosed in the listing for this property.

Esta algo deteriorado el lugar. El colchon muy duro algo incomodo. No cambiaban la cobija. No me volveria a quedar.

It was ok but the only downside was they wanted to sell me WiFi password 🔑 I been in 4 and 5 stars hotels 🛍️ in all Mexico and always WiFi was included but not here that's the only bad other then that it's a great place I'n nature

It was close to everything i wanted to see

Decent place no AC . Place is clean convenient & local.

Nice location

Central location.

It is not a 4 star hotel, if its summer, the ventilation is not very good and although an air vent is provided, there is no convenient place where to put it, they dont give you towells for hand and feet, it feels very basic, maybe a 2.5 star hotel at the most. The night staff was very friendly but the day staff not so much. The location is really really good, and the valet parking is very convenient.

The staff was great very helpful!