Overall Ratings & Reviews Hilton Taghazout Bay Beach Resort & Spa

Having stayed in Hilton’s around the world, plus the photos of this hotel and location, prompted me to book this for 5 nights. It was to switch off and do nothing but lie by the pool and relax. I gave the overall rating as ok for a few reasons. Staff were welcoming and friendly and happy to help but there appeared to be an odd hierarchy as to who could/would help, and those who were directed to help weren’t necessarily given the tools to do so. The room was large, clean and modern, oddly for 2 people we were only ever provided with one of anything- water, glass, robe, chairs in outside seating area, so we had to ask for more. Some of the amenities were worn- towels were frayed and sometimes stained. There were no amenities in the bathroom except the standard shampoo, conditioner and shower gel. The team member responsible for cleaning on our floor seemed to be left alone with no assistance meaning room cleaning sometimes didn’t happen until we were getting ready to go for dinner and using the bathroom, this was disappointing as one of the perks of holiday is having a refreshed room from earlier in the day. I don’t feel management was particularly supportive to the staff. Food was decent. The weekend was not relaxing as the hotel offers a day pass for people wanting to pay to use the facilities, this meant the pool got super busy and loud, with some staff clearly favouring friends from the area- one of the pool team tried to take our umbrella for a mate- not ideal.

The food was great and the view was amazing, also the staffs are just great especially Abdul he was fantastic, love every aspect of my stay and I’ll recommend 100 percent

Great customer service. Soukaina was amazing. Really helpful.

I recently stayed at the Hilton Taghazout Bay beach & spa and, while the aesthetic of the hotel is truly beautiful and inviting, my experience was unfortunately marred by several issues. Firstly, the food was quite disappointing. I ended up eating the same salad and shawarma for three nights in a row simply because I couldn't bear to try anything else. The flavours were lacking, and even the desserts were a letdown, either too dry or excessively moist without any real taste. Moreover, the management left much to be desired. Upon arrival, I was mistakenly charged twice for a meal, and my attempts to resolve the issue were met with frustration. Instead of receiving help, I was continuously fobbed off and directed around without any real assistance. Overall, while the hotel has potential with its stunning design, the poor food quality and ineffective management significantly detracted from my stay. I hope they can address these issues for future guests.

It was great

Following 10days of surfing in Morocco, we decided a night of comfort and relaxation was due. Following an upgrade to an ocean view room, thanks, and a great dinner at Anaw, we slept very well in the very comfortable bed. Breakfast had many options, both Moroccan and continental. The staff are attentive and very helpful, also organising our airport transfer.

Lovely place to stay and relax

I had a great time at Hilton. My con was that the wi-fi was very bad it would disconnect almost everyday . The staff were very helpful however , there was a short supply of toilet paper We weren’t told about some of the amenities such as the beach club and nightclub, we only found out by chance. Overall, it was a good stay.

Hilton is beachfront property. Miles of walking or bike riding. Its does not seem as big as other large resorts on the beach and I think that is a plus. . It's very peaceful and relaxing. The staff are very well trained to be super conscious of customer satisfaction. Everyone is very welcoming and helpful. The breakfast is magnificent ! An enormous buffet of hot and cold and fabulous French pastries. I was told that Hilton offers connecting rooms which parents appreciate a lot. Other hotels on the beach apparently do not offer this. The room was lovely and comfortable. I did not eat at their restaurant so cannot comment. This is an amazing place as well as Taghazout to come for R&R or a honeymoon. I was sad I didn't stay longer.

Property was well maintained, clean and still in good condition all round. Swimming pools were clean though a tad chilly due to the time of year; This just made our afternoon dips that much more exhilarating. The best part of the resort is undoubtedly the staff who couldn’t do enough to help. Food was good. Particularly enjoyed the seafood Paella for dinner. Breakfast offered a wide variety of options. However there were shortages of certain things like alternative milks and Cereals. Plates and bowls seemed to be in short supply most mornings.The pace of replenishment just added to the chilled and laidback nature of the entire location. We loved the daily walks along the beach in both directions, to Taghazout village, or the restaurants in the other direction at Banana Point! The free roaming packs of dogs did intimidate my wife somewhat, but I did not witness any aggressive behaviour from them during our stay. For sure we will be back for another winter break, and to enroll our daughter in one of the surf schools, as the shallow beach and gentle waves make it an ideal learn to surf location too.

I ordered an ocean view room, and instead received a pool view room. I had to open a support issue with Expedia, the hotel did nothing to correct the situation. Also during dinner, there was no beverages abailable other than coffee -- water had to be purchased separately. There was also no salt and pepper dispensers on any of the tables.

The staff was very nice and gentle and that is our positive comment, BUT we paid for an ocean view room and got a lateral room, the room had a persistent odor and there were flies in the bathroom all the time. Electricity went off 4 times for several minutes, the first one while we were on the elevator (with the lady guiding us to our room) so we didn't dare to use the elevator again. Also, we had believed from what is published that there was an indoor pool but it was only available for Hilton diamonds members or by paying 25 euros per person.

Wonderful stay. Staff were amazing. Facilities were great. Food was at a great standard. Would highly recommend this resort

Nice, safe quiet and helpful.

Room and staff were fantastic. Breakfast was good. Could do with a sauna/steam room on premises, and the beach could do with a clean.

amazing service from everyone, in particular abdellah idballa, what a guy! and our room very well looked after by nauhayla and saadiya

Extremely fascinating hotel, lovely staff and brilliant location.

Suite was very spacious with a fantastic sunset view. Kids loved it and parents too. 2 very large bedrooms + a very large living room in between. Great value for money. Restaurant could have been cheaper when compares with restaurants on the beach nearby.

Great service— for sure I will be back again

We had great stay at this beautiful hotel . Rabiaa is really nice and friendly with great communication. Will definitely come back .