Amazing stay!!! Didn’t want to leave.

I cannot say enough about how perfect our stay was at Pianelle! Starting off with Saverio, the manager who was so helpful and kind, ensuring us that all of our needs were met. Then there is the super kind staff that also went out of their way to be friendly and efficient. Our cave room was beyond beautiful, tastefully decorated, one of the best showers we've had on this 2 week trip - everything was perfect!!

The room, the property and the staff were outstanding! I LOVED this place so much!

Exceptional service and charming room. Great location. Breakfast was okay (nothing special, but not awful). We would gladly return. Matera exceeded our expectations. We recommend d the burrata at Casal, and convivial and lopa. The cinema room at lopa is a fun and memorable experience!

Spacious unique rooms with very modern bathrooms. Staff was very willing to assist with all queries. Location in Matera was ideal.

Magical experience living in a cave with all the modern luxuries. Clean room. Great breakfast. Very helpful staff. Matera was beautiful (although weather wasn’t great).

Outstanding - eggs, breads, fruit all amazing!

Room was very nice with great bathroom. Great location right in the heart of the Sassi area.The only down side was that we were overcharged for food with little acknowledgement from the stuff, which we did not appreciate.

A well maintain and remodeled an original cave house

Beautiful room, nice and spacious and the amenities are great, staff are super friendly

I had a very good experience and a spectacular view from the room. The people re very Kind and I recommend this place very much.

Location, staff and uniqueness

As everyone has said previously on this site, the staff really make this hotel. They are very helpful and friendly; nothing is too much bother for them. They helped to find us when we got lost in the town on arrival, they arranged a taxi to come and get us off the hill opposite (thankfully there is a car park at the top as there was no way I was making it back on foot!). Just lovely people. The room was also fab. It had everything. The bathroom mirror was heated, which was welcome in the October cold and rain. Breakfast was perfectly adequate. Location was great too. Highly recommend.

This was a beautiful and thoughtfully restored small 'community' of rooms in a prime walkable location. the staff were very friendly, helpful and genuinely interested in sharing information about Matera. highly recommend. Wonderful visit!

Incredible property, premium location and top notch staff. I will stay here every time I'm in Matera!! I strongly recommend!

Hotel espectacular!!! Está hermoso, los cuartos increíbles, grandes, la parte del baño y regadera súper lindo. Con una iluminación hermosa. Le hotel está súper bien ubicado, súper limpio, todo el personal muy amable. Estuvimos felices. Lo recomiendo al 100%

All great highly recommend!

The Pianelle Resort in heart of Sassi Caveoso was so convenient to so many sites and restaurants nearby. The view as well immediately at the doorstep was breathtaking. The room was spacious and luxurious with exposed stone walls and ceilings which provided an immersive experience if staying in the caves of Matera. The breakfast options too were delicious and highlighted the local produce and cuisine. We had an amazing 2 nights and would definitely return.

Nice room and everything up to standard.

The Pianelle Resort is beautiful and is in a great location in Matera, with many restaurants and attractions easily walkable from there. The rooms are spacious, beautiful and very unique. Shuttle service from a parking garage is easy, so visitors should not be concerned about not being able to park at the resort. The front office staff was great and their recommendations of restaurants and tours were spot-on. The morning breakfast was excellent with plenty of delicious options. We highly recommend.