White House at Grand Central

Explore White House at Grand Central
8.6
Very Good
From 98 reviews
Cleanliness

8.8

Room Comfort

8.6

Traveler Reviews White House at Grand Central

Number of reviews per page
20
40
Top reviews
Terrell
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Hated the parking situation.
Sharon
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was very clean and nicely decorated. The house is a cool old building. The AC worked great (important, as it was super muggy outside.) I was only there for a couple nights but I think it would have worked well for a longer stay.
Rick
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The apartment we stayed in was nice, but it was not a 10 minute walk to the office, it's more like 20.
Jonathon
icon-Business
Business
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Excellent location for visiting St Louis University. Checking in late at night was annoying, because there was no one in person and I had to fill out forms over the Internet on my phone. Free parking is nice but it was a longer walk than I expected (12 minutes)
Joan
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

It was fine. The building is old and the back stairway really needs to be painted or cleaned. Very poor lighting in the bathroom. The apt was comfortable and a great location right near St Louis University
Mark
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Business with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean and Quite neigborhood
Jon
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Business
4.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The thermostat was non-functional. When I contacted the property manager, they stated I could use the remote. There was no remote. It was a horrible experience. The fan switches were chains that had been shortened forcing you to Stan on the bed to adjust the speed and light. This would not be an easy thing to do for seniors. There are nails in the walls with no purpose. The bath towels were worn out and bleached. The bedding was soaking in dryer sheet fragrance and or detergent that never washed out leaving it almost impossible to use. The vents are caked with dust. There is a mirror in the corner that serves no purpose. The lighting is horrible with only a nightstand light and the fan light. The irony is that they refer to themselves as 5 stars. Far from it.
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todd
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Did not like the smell of pot with in the building. Location was great to have easy access to many area activities.
Michael E
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very enjoyable old building, nice location by campus and walk to theaters, m short drive to forrest park, museums. Hot water was limited and free parking 10 minute walk away, otherwise nice place.
Alexis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Our stay was very home-like, safe, and comfortable.
Kelsey
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Business and Leisure
2.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Did not have location cleaned after last person who stayed in the room before me. Was unable to get in touch with anyone about it. No clean towels, bed linens, trash/dishes.
Brad
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

clean and comfortable
Amanda
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

It's in a great location. I enjoyed my stay very much. Cute little studio and was perfectly clean. I am actually planning on staying here in a few months when I have to come back.
Rachel
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

The room was fantastic. While the bedroom part was smaller than usual, having a small kitchen made more size than usual. I really appreciated having that kitchen. I also appreciated that the thermostat was easy to put up and down when needed. There was no elevator and I was on the third floor, which suited me fine but is something to know. The problem is that there's no front desk and check-in is done an odd way. They send codes to get in rather than having someone to handle it when you get there. They wanted my credit card number for a deposit in advance, but they didn't say it was for a deposit - they said it was for paying the bill, and I had already pre-paid the bill. I had to call hotels.com several times on the day of travel because I was on a train and therefore the calls kept dropping, but the staff at hotels.com clearly didn't know that the check-in procedure here was peculiar. They kept assuring me I could do things like take care of the deposit when I got there. Which I couldn't have, since no one was there. It all worked out, and I'll know for next time, but be forewarned.
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Suzan
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Friends and Family
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Very comfortable and laid back. It was nice to find a place where we felt safe right in the city.
David
6.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The broken window covered with plastic was unbecoming. Our room L did not have a light in the kitchen and we reported the problem several times. I looked in the fuse box to see if a breaker was tripped and the fire alarm breaker was tripped. It would sound off if the breaker was switch to the working position.
Samantha
8.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

I loved it here will be back
Kelly
icon-Business
Business
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

I had trouble with the parking situation. Downloaded the app, and paid but still ended up with a ticket.
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Very poor communication. No reply to 2 voice mails left. Smoke detector went off all night long making it very difficult to sleep. Bed was noisy anytime you shifted in the bed and very uncomfortable. Smoke detectors laying on fridge and hanging from ceiling. Think they have a problem with system. Not safe.
Brian
8.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

We realized that we have become adjusted to a king size bed. We missed having bedside tables as well.
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