Room was very clean and the hotel is newly renovated. Only tiny observation is there wasnt a blowdryer in one of the rooms.

Great hotel , Great staff , Great service at the restaurant. Everything was fantastic and I’ll be back 100% Thank you, Hotel Plaza 79

The hotel was exceptional and the staff were always welcoming and respectful. Definitely recommend this hotel to anyone traveling to San Cristobal de las Casas!

This a new and 5 star quality boutique hotel that can easily be compared to St Regis or Ritz Carlton! We stayed here for 5days and had a wonderful time as a family! During our stay here in July 2025, we felt we were the only guests in this hotel which felt strange. We also ate at their restaurant where we saw very few guests but were not staying in the hotel. All the staff from rest, bar, front desk and housekeepers were professional, courteous, and kind. The only drawbacks to this hotel was location. It was a distance away from the plaza and Centro. Uber doesn't work in Chiapas so hailing a taxi takes time from the hotel. The solution, befriend a local taxi driver and text them when you want them to pick you up. A few suggestions to even elevate this hotel: 1) have a heated pool (no other luxury hotel in San Cris has a pool). There is a garden courtyard where a pool can fit on one side of the walkway. 2) have hair dryers in the bathrooms. Strange that a lux hotel didn't have one (or is it only upon request?).

Falta de personal

Very nice hotel and honest staff

We were very impressed with this property . This has to be one of the most beautiful places I have stayed at.

Very clean, very nice rooms and beautiful property! Excellent food in the restaurant! Very happy with our stay!

Beautiful hotel with in walking distance from town, excellent service from front desk staff, bar staff and cleaning ladies, i would definitely recommend!

I had such an amazing experience staying at this hotel. The place is super clean, with a gorgeous views, great french architecture, food is delicious and the employees are always in the best attitude to help in anything. It seriosuly exceeded my expectations and is a must go when staying in San Cristobal

Staff was very welcoming and nice. Very clean.

amazing hotel, amazing service, excellent food I highly recommend this hotel!

Este hotel es sin duda el mejor de la ciudad, la atención a los detalles es inmejorable desde que llegas y te reciben con una bebida de bienvenida y cosas que ya no hacen en otros lugares como chocolatitos en la almohada o te llamen para ver si todo está bien en la habitación. El restaurante es de lujo y el servicio estelar. Vamos a regresar pronto sin duda.

Esta perfecto este hotel para moverte fácilmente alrededor de san cristobal y descansar

Best place in San Cris

Muy bonito y cómodo hotel, el servicio y amabilidad excepcional

Muy confortable

La habitación esta espectacular

Es un hotel con muy buenos detalles tanto en su arquitectura como en sus atenciones, muy elegante y acogedor a la vez, fui con mi familia y todos disfrutamos nuestra estancia.

Hotel con hernosos detalles y todo el personal siempre muy amable