Property was clean and well maintained.

Beautiful apartment in very convenient location, close to metro station. Spacious, air conditioned, and the beds are super comfortable. We loved our stay at Bob w in Madrid!

The room was clean, AC worked perfectly, the washing machine was really nice to have. The cleaning staff was helpful. The luggage storage was a big plus

Great accommodation, communication and check in process. The reason for 4 stars and not 5 is (I’d have given it 4.5 if possible) is: (1) The microwave in our property was out of order (the host knew - it had a sticker on It saying so) and we were not told before we arrived, which was a bit annoying. They subsequently offered to move us to another but it was the evening by then, we were tired and only staying one night. Surely it would have been better to put us in a property with a working microwave before checking in? (2) if you head straight up the road or turn right out of the property the area is fine; but if you turn left and it is a bit dodgy and don’t feel 100% safe on the street. There was also a camp of homeless people straight outside the door. To be clear the property felt very safe and secure.

Very comfortable apartment, very modern and clean. Location is convenient, walkable to many top sites, public transportation and restaurants.

Ame la limpieza de este lugar, está alejado del ruido del centro, el servicio al cliente 10/10 y el lugar siempre huele rico

Apartamento amplo, confortável, com 2 suítes. O hotel tem uma área de lavanderia que você pode lavar suas roupas sem custo. E nessa lavanderia tem vários itens como café, sabão pra máquina de lavar louça, sacos de lixo. Achei bem interessante. Em frente o hotel tem um mercado. Não fizemos muita coisa na região do hotel. Mas tem estação de metrô bem próximo e usamos ônibus também, foi ótimo pro deslocamento na cidade.

Location was great, especially for someone who likes to walk a lot. Would return for lunch, then head out again. Very residential with grocery stores, banks, near the major museums, and Retiro Park. Walked everyday in the park, rain or shine. My room was spacious. Nice walk in shower.

A really great place to stay in a great area of Madrid. Management was very responsive - a wonderful apartment stay.

Well thought-through. Everything aspect was of a high standard. Woukd definitely stay at another Bob W

Very good place to stay with family. Bob was kind and quick rwsponse.

Excellent location with helpful

We checked in our room only to be received by a foul sewage-like stench throughout the unit. On top of that we had virtually no warm water to shower with. We notified the staff and they downgraded us to a smaller unit with an extremely small shower that quite literally measured 3’x3’. You could not turn around in the shower without turning the shower knob off. The icing on the cake was that this unit too suffered from the lack of warm water availability. Imagine coming back to your apartment after a long day of traveling and wanting to unwind in a warm shower. Not here. I reached out to the staff once more and they never responded. I do not recommend Bob W. Atocha Madrid. Save your hard earned money and stay elsewhere.

Only good things about this property is near to city Center and spacious Goodness ends here . Stayed here with family in last week of February Whole house had unbearable moldy smell

The room was very clean first class excellent customer service location was great and walking distance of everything my first time to Madrid and I'm definitely returning to Bob's

Lovely room and well thought out. Caffetiere with local coffee, teas and a yoga mat! Chromecast hardwired on the tv

Clean room, super cute room, nice area.

I might be to old, but no reception and keyless entrance, it took me more than 5 minuts to get in from the rain, and I was not the only one, there were a family that stood here when I came and still after I entered.

Fully equipped kitchen and very friendly staff the complimentary gym pass to viva gym was very helpful to stay active keep it up

Very nice and clean apartment, great for families