Everything was perfect except now they are NO smoking hotel

The hotel is in poor condition. Some areas were being renovated while we were there but this was very disruptive and the mess was not cleared up promptly. Breakfast is in a dingy basement and did not look good - despite it being included in the room rate we did not eat it. The room was spacious but didn't feel particularly clean. While the bed sheets were clean you could see stains from the mattress and pillows through them. The toilet was in the shower so was soaked every time we showered. There were holes in the walls/ceiling - just felt very run down. The air conditioning was good. We were told to keep the curtains closed as the hotel exterior was being painted. This was unpleasant. The rooftop bar, cafe and restaurant were all nice areas - I can't comment on the food but we had pleasant drinks there. The area is great - the location of the hotel is its best feature. The staff were brilliant - friendly, polite and attentive.

Clean room great staff very helpful and attentive. Breakfast was lovely lots of variety and friendly staff. Thank you to the night staff for helping me get a train ticket another guest was kind enough to purchase it and I was able to pay them back. The location is good not too far from main tourist sites and travel is cheap.

The property is located nicely in the heart of Bandra West with easy access to local restaurants and shops. The staff are excellent and the rooms are comfortable. My only issue is air quality which may be nothing the hotel can control given Mumbai's pollution. I would recommend this hotel.

I had the most enjoyable stay there!!

Room felt claustrophobic. You had to walk through the shower to get to the toilet. I would say this is a 2* hotel. As a 2* it is a good place to stay for a budget traveler as they give a good breakfast. We had booked for 5 nights but left after 1st night as we were not able to stay there. Even though we let the hitel know if our discomfort at 7.00 am next morning they still charged us for the next night. We had checked in at 2.00 am

Very friendly and helpful staff. Good breakfast choices and coffee/ lounge area

The room was very clean and the staff were great. One particular member of staff, Ashok, was incredibly helpful and always had a smile on his face when he saw us

Courteous, friendly, helpful staff in all areas of the hotel. Excellent food and service in the restaurant. Staff in the coffee shop need further training - only disappointing experience.

Clean room, friendly helpful staff,

The room was dirty i had to ask them to clean. They did. Breakfast is in an oily smelling basement and quality is below average. Overall hygiene of passages is poor. The bed mattress is good. You cant draw the curtains in your room to let in natural light for guarding privacy. Location is excellent if you wish to be in Bandra .

Property is fine, but need to improve breakfast quality and different options.

This not like the bloom room in delhi who are chic, clean, and modern. At this hotel the safe was old, the soap and shampoo were bad and sub standard, and the shower was not the nice modern one that i was used to. This property needs is in serious need of a upgrade to be like the other bloom rooms.

Hotel was wonderful but the roof top restaurant and bar was even better! Best food in India!

Lovely big room, comfortable bed. Great service and a fantastic location. Restaurant, bar, coffee bar and breakfast area are all really good

Loved the hotel decor, overall vibe and cleanliness. The room was spacious and I had a nice few of the street. Convenient bar/restaurants/coffee shop in the hotel. My shower was not working one evening (it was scolding hot water) but the front desk person brought me a bucket with colder water to mix with it so I was able to wash.

EXCELLENT attention to detail, well designed and clean throughout, had a Hoxton Hotel (UK) Vibe. great and warm staff, State of the art contact methods (QR codes, websites) Food of good quality excellent breakfasts. Front of House friendly and helpful. Recommend this highly. Restaurant and Roof Terrace. Stay!

Noisy. High volume mid price option. Met my limited expectations

Our favorite place before and after new ownership because of convenience, comfort and really outstanding free breakfast in the morning. Room was clean, great coffee shop and facilities downstairs, very near the shopping areas of Linking Road. Lots of eating places and unique boutiques near by. Bloom properties that own the chain should do a better job of providing telephone numbers of the local property as the one provided is out of Delhi. Uber comes here great but auto drivers have problems for some reason, perhaps they do not use GPS. Will be our go to place for visits to Mumbai. Have a follow up visit soon and will post after that stay again

The room was terrible. The both room flooded and the TV was unplugged as it didn’t work. The AC dripped. The people were amazing. But the facility was miserable