Amenities

Is five stars for what it is. It's the nicest of the 5 hotels i stayed at in egypt, all budget quality. But it was also the loudest, including Cairo

Check-in was total chaos, because they could not pull up my reservation even after showing them my confirmation from Expedia. It took them almost 30 minutes to check me in. I had 2 rooms in the booking, and ultimately they gave me a small room as one of my rooms which is not what I had paid for. Bathroom was in a sad state and water would not remain confined within the shower box and mess up the bathroom floor.

The hotel is in a very run down condition. The rooms are in very poor condition. The area is noisy. Breakfast is inadequate. Check in took a very very long time. Very unpleasant condition

Good location, good breakfast. Friendly staff, specially Omnia at front desk who went the extra mile helping us. Very grateful to her.

Staff seemed nice

This place is a basic as it comes, no frills. Room is fine and everything is in good working order. The location is fine right in the heart of Aswan and next to the market. The breakfast is totally forgettable and we even skipped it on our final day. There is definitely room for improvement there.

I stayed 5 days in this hotel and unfortunately I never had hot water in the shower.

Room in terrible condition, filthy, sticky carpet in room. Bathroom had water spilling from somewhere, perhaps the toilet fill hose, causing the floor to be very slippery with potential for falls. Tub and shower awkward to use as tub very narrow. Shower curtain set up was useless. Staff was wonderful.

The level of noise was extremely uncomfortable. All night til 4 am. The problem was that the windows are not double pane. But being located ehere it is, it's a must....all the activity of aswan happens around the hotel and we are talking super loud music, hoards of dogs, cars and honking cars. Additionally the lobby is nice but once you get yo the bedroom levels the hotel shows abandonnent. Baths are just transformed to better shower and sink poorly designed. And they are petty eith towels snd toiletries. I am unsure the stars has but besides ** would be crazy. Breakfast was very poor as well. Now, i must say, the staff is fabulous, really caring and agreable. But they cannot provide what is not there.

The hotel was clean and comfortable, staff was really on the ball. They arranged a car for us to Luxor, with a couple of stops along the way (I recommend this). The only drawback for some people may be that it's adjacent to the bazaar. We found it charming to sit on the balcony and observe the hustle and bustle of the bazaar. Also, it closed at a reasonable hour. Still, if you want peace and quiet at 8am, you may want to at least ask for a room on the other side of the hotel.

Fantastic

Hot water was limited. Shower was cold water.

El personal muy atento para ayudarlo a uno

My stay was quite fine. The hotel is very nice. The rooms are rather spare in design but seem recently refurnished in soft light sage color, white ceiling, beige tile floor, black furniture. The bathroom had new fixtures. The staff is marvelous and friendly even packing me a breakfast to take to the airport for my 7:00 a.m. flight. The hotel is right near the Souk, or great Market, so it is in a busy area, though also walking distance to the river and various boat trips on felucca or motorboat.

The light was too low, the TV was too old and the room was too small for a married couple.

Nice, clean friendly hotel with walkable places to go to.

pool was shut down. No food available! No Room safe. Close to train station.

Nice!

Very efficient staff and helpful , everything in good order family very pleased with the stay and would recommend to others thank you