Great St Helen Hotel

Explore Great St Helen Hotel
7.4
Pleasant
From 85 reviews
Cleanliness

8.4

Room Comfort

7.0

Service and Facilites

8.2

Traveler Reviews Great St Helen Hotel

Number of reviews per page
20
40
Top reviews
Paul
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

hotel great and surprisngly quiet given i was on the ground floor in one of the busiest roads in the city!
Matthew
icon-Business
Business
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great central location
Joseph
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very nice basic, clean overnight accommodation.
Nicholas
2.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

AVOID THIS PLACE LIKE THE PLAGUE - I arrived at about 11pm, after a 5am start and no lunch, with some hot food I had just purchased. On arrival at my room the key card slot to make the lights work was not working. Two guys came down to try and fix it. This involved smashing it so hard the neighbours came out to complain and using double sided tape. Meanwhile I was sat in the room in complete darkness (no windows) as my food went cold. I asked if they could move me to another room but was told they were fully booked. This was a lie they had been told to tell me by someone they contact by phone (they thought I couldn’t understand the language). Given my increasing unhappiness they then agree to move me to another room. I asked how this was possible if they were fully booked. I was told that they would need to fix my room and put people who were coming later in there - another lie. In the second room the TV was not working. After another visit from the two guys, much replugging in of the TV and messing around they agreed the TV was broken. They then moved me to a 3rd room (despite being “fully booked”). The lights and TV worked, although this room was infested by flies. I resigned myself to the situation, threw away my now stone cold food and went to bed. Worst hotel experience in a long time.
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Michael
icon-Business
Business
4.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Welcome to Japan. I never do such a small hotel room.
Keith
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

V good
Catherine
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very central and polite staff.
Emma
icon-Business
Business
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

You are right next to the Horizon 22 front door! Less than 5 minute walk to the Liverpool st station. Great location, clean and comfortable facilities. Would recommend
Verified traveler
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10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Comfortable budget hotel for easy access to centre & Wembley. Water and snacks. Comfortable bed.
J
icon-Business
Business
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Just looking for a clean bed and bathroom for a quick overnight stay and the hotel provided just that.
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

I didn’t love it to be honest.
Shaun
icon-Business
Business
4.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Reception was rude, the room was small, the furniture was damaged.
Rodrigo
icon-Business
Business
6.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Very small room and very uncomfortable bed and pillows. For the price paid the value isn’t there.
John
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Good room, no facilities at all but it's location is such that it does not really matter, plus it states that on booking.
vijay
6.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

rolms are vewry cramp and there is NO breakfast ... great if you jsut need a room .. facilites in the room are good.. over all good room but just a bit cramped all round..
Roger
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Rooms a bit small but all was excellent. Quiet and clean.
Kris
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

I didn't stay
Delwar
icon-Business
Business
8.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Small room, toilet wasnt properly cleaned. Easy check-in and friendly staff. Good location near Liverpool St station with lots of food options
Andrew
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Central location. Very close to Liverpool St station. Nice friendly staff
Andrew
icon-Business
Business
10.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

Very conveniently located near Liverpool street station and easy to find. Quick check in and rooms very comfortable for what you need on just an overnight stop.
Number of reviews per page
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40