Overall Ratings & Reviews LooP América - Adults Only

We couldn’t open the door and we loose our flight and the unique answer was I’m sorry.

Nos esperamos otra cosa, ya que la imagen que vende es totalmente diferente a la que te esperas alli. Por precio puedes encontrar cosas mejores y en el centro de Madrid, solo teniamos habitacion y baño compartido, un hotel te ofrece habitación y baño por el mismo precio. No se esta mal, pero tienes que ir con la idea clara de lo que te vas a encontrar!

Minuses: Totally overpriced because - if you book a room with a shared bathroom you will have to brush your teeth and take a shower in the same two 3 sqm rooms other people take their sh*t in and use the same sink they wash their hands in for brushing your teeth and washing your body - just two shared bathrooms, so make sure you're not in a hurry if you need to shower, use toilet etc. - very complicated check in via whatsapp, not described in the itinerary, because there's nobody present at the place, so make sure you have data volume and your phone's battery isn't dead - luggage storage not possible before/after checkin/-out - in general the furniture, floors etc. looks like they aimed to buy the cheapest option with everything - door rooms are absolute garbage, so you hear every step in the hall - furniture in the room is worn off, room is not clean, walls have staints, tiny tiny shared bathrooms are dirty Pluses: - A/C works well, even in 40° Celcius weather - bus 200 takes you to the airport in 20 mins

For the price they charge you can definitely find something way better

Todo super bien como lo prometido.

On the Thursday afternoon I was having a nap when I was awoken by a loud argument between a member of staff and another guest. Furthermore, the day before a cleaner was talking on the phone for the majority of their shift and this was also disruptive to my afternoon siesta. The facilities were fine - the bed was comfortable and the bathroom clean - but these staffing issues spoiled the experience.

I just loved how accommodating the staff was!!! Clean rooms, free wifi, and plenty of places nearby by to eat! 15-20 by car from airport, and about 20 minutes by car from plaza mayor.

Air conditioning not working. Took over half hour to get into building. Hair's in bathroom.

Bathroom dirty/wet nasty floor, no mat or rug for water and mud, no customer service; not a person to talk to/ask questions, not even a welcome or greeting from a human

me gustó que se podia caminar

Horrible , las sabanas y las cobijas estaban sucias el internet no funcionaba .

No glasses or anything to drink water, A/C controller wasn’t working. Check-in details sent at the very last minutes before going in. On the positive side, clean and comfortable bedroom, nice area, its quiet.

Didn't like the bath on the outside to share with others !

There is no staff at the location. they charged an additional fee for cleaning AFTER I booked the stay. No frills, shared hallway bathrooms. No TV. Cheap but not worth it except as a sleep station prior to flying out.

The property is not a hotel. Theres no staff on site and the check in process is convoluted. They want people to pay a €5 cleaning fee on a separate site. When i got there i didn’t know about the cleaning fee and had to argue with a manager over the ring camera because i didn’t have wifi or data to pay the fee. The unit is basic, theres no TV or any other amenities except wifi.

I was not able to open the door because the key did not work! Nobody want to help and I had to change to an other hotel! I have asked to get my money back, but not succeed yet. Avoid place like that!

Excelente 👌

Minimaliste mais correct pour un prix vraiment bas. Le confort est calé sur ce qui peut se faire de minimum, mais c'est propre.

I problemi sono iniziati ancora prima di arrivare perché era obbligatorio fare il check in online inserendo copia dei documenti solo in formato jpeg, uno dei documenti non è stato accettato. All'arrivo difficoltà di reperire qualcuno che ci dasse i codici di ingresso alla struttura ( in realtà una topaia in un seminterrato) per il problema del documento. Ambiente piccolo, sporco. Pagate due notti ma fatta solo la prima per la disperazione. Letto piccolo e cuscini scomodi, bagno con soffione rotto e cabina doccia rotta. Sconsigliato vivamente!!!!!

Todo ha estado bien, un poco de falta en la limpieza temprano en la mañana. Deja mucho que desear