Room was spot on, missing desk for working tho which is probably why the lobby was packed with people using laptops but everything else was perfect . Elaina on reception was very helpful and made a great first impression . Will be back .

Free early check-in to room at 10am as room was free, room upgrade given. Beautiful hotel & spotless. Thank you The Hoxtons, 1st stay but will be looking at chain when booking next time for UK city breaks.

Flawless stay. Stunning new hotel. Having a radio was a great addition. Breakfast bag is genius. Clean, comfy and wonderful.

Love this hotel Staff are always friendly and amenities are excellent including fresh milk in mini fridge and good water pressure in shower

Great room for the price, not far from the tube and Westfield shopping centre. Will likely be back for another day in the future.

Staff was exceptional across the board. We felt very welcomed and it made our stay so much better. Thank you!

Room clean. Staff polite. Amenities pleasent. My particular room was a bit small. But it works. They have a young eco vibe. Which is popular today.

Cute room.

They called my girlfriend a liar because she forgot her key card. Weird people.

Good room and vibe. But couldn’t get a nightcap cause they decided to close the bar 2 hours early!

Staff were friendly. Great bathroom with plenty of space for toiletries. Room itself was small. A little tight with two big suitcases. Requested fresh towels and water most days.

Mostly fine hotel. I had a issue with cleaning but it was sorted out. I think the owner of this conpany needs to pay higher salary and train staff as it shows. Its not good to cut corners for profit as it shows

Nice compact but clean and stylish room, with coffee making facilities and real milk. Friendly staff as always .

I had such a great stay at The Hoxton in Shepherds Bush. The room was clean, comfortable, and beautiful, and the entire staff was amazing. This was my first solo trip, and I was pretty nervous when I arrived, but one staff member, Leo, greeted me with the warmest smile and instantly made me feel comfortable and at home. His sweet demeanor and attentiveness continued to make me feel welcomed throughout my stay. This is truly great hotel for solo female travellers — I would absolutely stay here again. Also, the Wagyu Fried Rice at Chet’s was absolutely incredible!

It was clean and spacious. Not the greatest location but I chose it to be near my daughter’s dwelling. Transportation is good but relatively far from center. What was surprising is lack of body moisturizer, q-tips etc in the bathroom. And I would recommend to order room survive daily.

Great location, great staff, full amenities, fun lobby restaurant/bar

Small room but spotless. Super-Comfortable bed. Good shower. Helpful check-in staff. Room lacked a little in clothes hanging space, which was positioned above coffee-making facility area/kettle. I had a long party dress and there was nowhere to hang it. A couple of hooks for coats/dresses would be an improvement. Ok for one person/one night, but would have been tricky for two. Food was good but menu lacked choice for healthy options. Very salty.

loved it

This is my 1st visit to the hotel and certainly won't be my last. Excellent service and accommodation through out my stay.

Lovely room, helpful staff, great location