The Castle Hotel

Explore The Castle Hotel
8.6
Very Good
From 204 reviews
Cleanliness

9.2

Room Comfort

8.6

Service and Facilites

9.0

Traveler Reviews The Castle Hotel

Number of reviews per page
20
40
Top reviews
Elsie
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6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room small but had most of what I needed. Except soap/ hand gel. Got this at reception. Comfy bed and room warm, cold night so extra fan heater was needed. Booked 9 a.m. for my continental breakfast but server seemed to be unaware I was coming so table assigned hurriedly. Breakfast tables in the bar . Needed to wear my coat since room was cold. Had cereal, toast and marmalade, yoghurt, orange juice and tea, all self service. The one staff member was taking full breakfast orders and spent a lot of time in the kitchen and appeared occasionally.
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David
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6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Basic hotel but clean and tidy, comfortable bed, friendly staff. Continental breakfast was nice. No spoon in the room to make a brew. Did not have any food for an evening meal
Brian
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel looks a bit dated in reception but the rooms are very nice. Friendly staff also
Pamela
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Two large rooms next to each other
Sherian
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was very comfortable and clean. The staff was kind and the breakfast involved a nice chat with a staff member who made me feel at home.
Steve
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10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great stay as always staff brilliant clean rooms comfortable bed will always stay here.
Suleh
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Quiet environment and a very tidy room
Hinai
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10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Really good selection for continental breakfast, room was comfy, clean and cosy
Dave
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very pleasant welcome on arrival and given very spacious room for a single traveller with very large bathroom. Room comfortable and clean. Cooked breakfast was extra, but very nice indeed.
Richard
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6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Paid for breakfast was told had to pay an extra £10 for a full breakfast, i wasn't the only 1 that thought that they had paid. if i had paid for continental could they not have took the price off full , ended buying full breakfast in the the coffee pot 😐
steven
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10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Comfortable, Warm, comfy bed. clean bathroom. Friendly staff. Would happily stay again.
Helen
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The staff were excellent nothing was a bother. Room spotless but really cold. One of the staff brought a fan heater to help speed up heating the room
Steve
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10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Clean rooms stay here lots very conveniently situated 2 mins from the railway station. Quiet reasonably priced bar for food and drink. Staff all good and polite.
Stuart
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Business and Leisure
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Walls were paper thin, could hear pretty much everything going on in the room next to me. The kitchen was closed when it should have been open. The only breakfast included was continental, i had to ‘upgrade’ for a full english/hot roll but this was not communicated to me aywhere before booking. Overall a disappointing stay
Sharon
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Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Close to town centre. Warm, comfortable room. Good continental breakfast, cooked is also an option for £8.95. Staff very nice and helpful. Would certainly stay again.
Georgia
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Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff very friendly, room 4 was perfect, spotless and recently refurbished bathroom. 24 hr parking at railway station for £3.70 so car was securely parked yet heard no noise from station in our room. Pool table and darts in separate bar area meant quieter lounge with various games available. Would definitely stay again.
Maria
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very clean, and lovely staff. Breakfast could do with some offer of eggs or ham, but what they have is nice and fresh
Jocelyn
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Room excellent ant very clean. Comfortable bed , nice bed linen and towels. Staff pleasant and helpful
John
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Business
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Room clean, everything there, including towels, really handy for the railway station and adjacent bus links, not far from the town centre, staff very pleasant.
Audrey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Everything was great
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