8.8
Very Good
From 287 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.0

Traveler Reviews The Ruck Hotel

Number of reviews per page
20
40
Top reviews
Regan
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The rooms were ok pretty clean but for being so new already had grout missing in the tile. If you are staying for a rugby match 10/10 on location. If there for the city and you do not have a car it is not an ideal location. Luckily we had a rental car so it was perfect for us.
Jonathan
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The Staff were welcoming and friendly yet very professional. The location was excellent for public transport and walking into the centre of Lyon.
Sophia
icon-with Children
with Children
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great hotel, very well decorated and spacious.
Lucy-Anne
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Clean room, nice bar and good location. However the hotel bar was shut before midnight on a Saturday which was disappointing. The pool is not included which is misleading. It has particular rules, swimming cap and professional swimwear must be worn and additional charge for guests. I tired to find information about the pool before we arrived. We could not use the facilities with the swimming costumes/shorts we had, we were advised to buy the suitable items at the pool.
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yasmin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Wasn’t a very good breakfast choice , staff were very helpful and efficient
Carrie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Fantastic staff, beautiful rooms. Not super close to main part of Lyon but easy to jump on ebikes and ride beside the river safely and beautifully in to town all times of day. Was disappointed the restaurant and bar were closed during our stay because it was "slow summer" would have appreciated if even the bar stayed open so there was some type of drinks available because there isn't much super close in the area. Would recommend the hotel!
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Namrata
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

It was okay , breakfast options were not great
Lee
icon-with Partner
with Partner
6.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Trying to get drinks was pretty poor in the restaurant, I had the chef’s choice for my main meal, steak and fries, meat was terrible, probably one of the worst I’ve had, the starters were lovely!
giuseppe
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Albergo tranquillo, pulito e con personale professionale.
Takahiro
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Stuff is very kind to us.
peter
icon-Leisure
Leisure
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Great for our stopover enroute to the Alps. Very clean and warm. Room spotless. Recommend.
Paige
icon-Business
Business
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Convenient and clean
Edward
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Steps from the metro stop. Large fenced perimeter and welcoming modern entryway. Rooms are quiet, average size, and comfortable for resting after a day of wandering Lyon.
Tamera
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 114 week(s) ago

Hotels.com verified review

the weirdest place I have ever stayed. service was sporadic and they are weird with their food service. Sometimes close early sometimes they dont serve room service at all even though it says 24/7. There is no restaurants anywhere around this place either. very industrial feel inside but theoutside gardens are very nice. One of the night desk person was VERY RUDE. dont think I'd stay again. breakfast not great for the money but where else are you going to go?
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Shannon
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Very clean and updated, easy to park and nice to have a restaurant on site (although hours are a little strange). Our shower did not have a rubber stopper on the bottom, so the water would flow into the main bathroom area.
Marice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

It was a wonderful stay. The hotel is brand new, sparkling clean and very comfortable. It has a metro station steps away, so it’s perfectly connected to the rest of the city.
Heidi
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

The rooms were terrific, the location and facilities met our every need and the front desk staff were particularly friendly, helpful and welcoming.
Diane
icon-with Partner
with Partner
10.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

Nice new hotel in Lyon very close to the Stadium Gerland and the subway. Pleasant staff, modern room with comfortable large bed- a rarity in France. Convenient this subway sincebfar from tourist parts.
Don
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Staff was impeccable with the check in and giving directions to the area we wanted to visit.
Raul
icon-Business
Business
8.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

I liked that the hotel and room was unique and it was overall a good experience. I did not like that the restaurant was not available for dining because it was reserved for some events on multiple days during my stay.
Number of reviews per page
20
40