Clean quiet nice staff

This is a nice hotel with an excellent breakfast buffet! The location is good. The rooms are very nice, well decorated and spacious. Our room got direct sun, so we were not able to open the drapes and enjoy the mountain view. Even with the drapes closed, the air conditioning could not keep up with the heat. Other than that, we had a very good stay. The staff was very helpful and friendly.

Excelente, very clean , great location. Super nice, coming back soon . Love it!

Overall experience was great! Every aspect of our stay was taken care professionally

only smoking on first floor outside

In Monterrey for the World Cup. Fantastic hotel! Very clean, all the staff were extremely helpful and accommodating. Parking is easy, safe, and free! Very comfortable stay. I hope to visit Monterrey and stay at this hotel again.

Great stay if the pool was a bit better the place would be perfect.

My family of four stayed at the Galeria Plaza Hotel. My children, 12 year old twins, found the pool refreshing on hot humid days. The staff was excellent. Thanks you to Francisco who took great care of us each morning at breakfast. Rooms were modern, hotel was in a great central location. It was a wonderful place to stay. The hillside views from the pool were amazing, as well as the mountain view from our room. Should we ever visit Monterrey again, we will not hesitate to book at Galeria Plaza.

Perf

Me and my husband stayed at this hotel and all I can say it was a 10/10 experience. The hotel staff were extremely friendly, the breakfast was amazing, the view from our room was breathtaking. There was an oxxo next to the hotel if you wanted a late night snack which was super convenient. We will definitely be coming back!!

Great property with great location and friendly staff.

Parking was very convenient, Va valet parking always quick and reliable, staff very kind and helpful. They were so kind and accommodating. It’s in a very central location. I was surprised by the 24 hours rooms service. Staff it’s very very kind.

They need to cook the steak correctly. It seem the meat was boiling with hot water instead of over the fire.

The property is nice and elegant very spacious and the location is perfect close to the mall and restaurants the view was the best will definitely stay again

Amazing

Excellent I would definitely stay here again

Bad service

The property is amazing but the service in the restaurant was awful and the receptionist was very rude

Worst restaurant service

The restaurant qas busy so they preferred to send people other way the receptionist guy was not helpful at all