Wonderful hotel in a perfect setting near to Guatape Rock. Great staff. I had a great stay.
Jill
with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
We loved our stay here beautiful hotel lovely views over the lake
The staff here are amazing especially Santiago who was so helpful and looked after us
We had welcome drinks which was a nice touch
Breakfast was amazing you have a choice of a few items really lovely
We ate at the restaurant one evening was great and the service was amazing
Our room was fantastic and had a terrace looking over the lake
Very clean room great shower
We would definitely recommend this hotel it is only a tuk tuk ride away from The rock and the colourful town the hotel will call a tuk tuk for you
Love to come back one day
Wish we could have stayed longer when we left we were given chocolates as a thank you for staying there nice touch
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Larry
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
It was amazing! I wish I could stay longer!
Ana
with Partner
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
This hotel rose above my expectations. The staff is extremely friendly, the service is exceptional, & the room was very clean and spacious. The view from this hotel was beautiful. The cook to order free breakfast was exceptional. The dinner service was exceptional with reasonable prices. I booked a massage and I would do it again, I appreciated that I was able to book that service very last minute. The hot tub was delightful at the end of the night. Overall I would stay here again but for more time.
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Maurice
with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Staff superb. They are very accomodating. Love the firepit and hottub at night. Very beautiful okace, the best in the area.
Graham
Friends and Family with Friends
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Everything was perfect. The manager is very attentive and a really nice person. All the staff are super helpful and friendly. I will stay there every time in Guatapé
Juan
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Excellent staff and facilities
Janeth
Leisure Family
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Todo fue excelente.. Super recomendado. Lindo, limpio, agradable!
robert
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Great staff. Very accomodating
Sara
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
We had an issue with the room and Natalia the manager fixed it in no time
The restaurant staff also very nice specially Julio
We recommend this hotel, we have travelled all over the world and this is one of the best we’ve stayed in. We would love to come back.
Nick
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Beautiful hotel in such prestine area. Hotel staff were awesome!
Laudelina
Leisure Family
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
This place is absolutely amazing.... location , view , installation, cleanliness, service, restaurant.... I have no complaints at all everything is 10/10 !!! I absolutely recommend it!!!!
Burke
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Nice place, great statf
Michael
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Great place and sfatt
Pavel
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
El hotel muy hermoso! Amamos la privacidad que hay aquí. Y la comida 10/10
ADIEN
8.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
Truly enjoyed my stay. The place is beautiful and relaxing. Very well designed and the staff is highly attentive. It’s a picturesque view.
Nir
Leisure with Friends
4.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
I stay in this hotel before it was excellent now they have a new management a lot of stuff not working like for example that Jacuzzi they never came to clean our room. We came back late in the room was not clean. I will never come back.
Maria G
Leisure with Friends
8.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
The location, resort, and staff were great. The only down fall is that the bathroom did not have ventilation and the window in the bathroom felt like you did not have privacy, but besides that It was wonderful stay.