good place

Nice, clean and professional.

Buena ubicación, el desayuno variado y la atención muy buena.

Hotel did not have my reservation. Was forced to find alternative accommodations.

The staff was courteous and helpful. The room was quaint, clean and comfortable with all the amenities. The room had an Ecuadorian wood trim look. I was well attended to by the staff and the hotel was beautiful with an indoor atrium and a large restaurant that served breakfast. The hotel is at the edge of the historic district of town and within walking distance to some of the best restaurants, shopping and art related museums and sites. I was safe as the hotel was secure. I recommend staying at the Boutique Hotel Aleros if you're planning a trip to Cuenca.

Clean and beautiful hotel. The staff was very nice. For the price a very good deal.

This is a good hotel for the price. It has a restaurant and the rooms are fairly comfortable. There is probably not much the hotel can do being how historic it is except it would not be wise to spend the night in a room next to the street. The traffic noise is horrendous. Was not a good night's sleep until around 5:00 a.m. It might have been quieter next to a airport runaway. My room had a windowless wall next to the street and it seemed almost paper thin. I even had a white noise machine and I could not drown out the honking, music, drums, hot rodding etc. I really wish I had a window because at one time it was a slow march of what sounded like a rock band inching down the street.

We had an inside courtyard view room. Nice room but thicker curtains to keep out the light would be a great idea.

Staff very helpful, beautiful building

STAFF VERY FRIENDLY AND PROFESSIONAL, COZY AND VERY CONVENIENT , 2 BLOCKS AWAY FROM CALDERON PARK WITH BEAUTIFUL PLACES TO HAVE COFFEE OR DRINKS AND DINNING.

Great location and beds, and clean. Iffy wifi, expensive for what it is, rooms rundown, no hot water in evenings but very hot every morning regardless of time or weather.male staff make you feel very uncomfortable, feels like your staying in someones house with children running around, not a hotel, although lovely building outside. Plenty of far better cheaper options and in no way a real hotel or bputique

Walking Distance to Calderon Park

The hotel is pretty, unique, and safe. Our room slept 5 which was great. The only disappointment was that even though the hotel is clearly advertised as including breakfast we were told at check in and again later that day (after I reviewed my reservation and the website) that we don’t get free breakfast included with our stay. We were told we didn’t book the option that included breakfast. Even after I said that our reservation and the site said it was included I was still told no. The false advertising was a bit annoying but otherwise it was a good stay for a single night.

Wonderful experience and costs

Excelente atención, habitación limpia, desayuno delicioso, ambiente acogedor y muy tranquilo el lugar....

Close from everything in a very nice well preserved building

Excelente

Todo bien. Me ayudaron el con el check in antes. Y tienen opcion de check out a las 8 pm por un costo extra.

I stayed very comfortable at your hotel with your wonderful services. Thanks.

I was supposed to get parking included,they charged me extra and when I got there they told me I didn’t have amy reservations.