Service was impeccable but Lisbon is NOT safe! My daughter and her husband were cornered by 4 thieves with 2 more blocking the top and bottom of the street (with umbrellas hanging) just a few blocks from hotel before 11pm. They wanted money and my daughter alerted the security/bouncers of nearby bars and clubs who were watching but did nothing to stop an assault on tourists. She actually yelled " you see whats happening, will you do something?" They just looked on with disinterest. My son in law, a big and fit guy, threw 10 Euro at them and ran into a bar while the thieves yelled that they will wait for them to exit and follow them back. They finally left with a large group of exiting people and made it safely back, but beware, it is not safe and security/bouncers are in on the crime and will not help you! I WILL NEVER VISIT LISBON AGAIN - GARFITI ON WALLS SAYS : TOURISTS GO HOME - I WOULD OBLIGE THEM!