We were a party of 4 who stayed at this location. We booked a 2 bedroom (6 person occupancy) condo via Expedia. One of the couples booked their flights separately so the booking via Expedia was for 2 persons as it included the flights. Upon arrival, we were informed that we needed to pay extra money for the 2 other people although the condo is listed for 6 people. Was an expense we were not expecting. Also, the walls were VERY thin. When we were in our kitchen area, we could hear our neighbors so clearly, it felt like they were in the same room. The concierge (not the host) was extremely pleasant and so were the cleaning staff. We left the cleaning staff a very good tip for our weekly clean and they were so grateful and helped make our stay extra special for the remainder of our trip.

Great staff,clean room

Very friendly and helpful staff! Daniela and Judith were both very good. Room had what we needed. A little worn around the edged but comfortable and clean. Pool area could use some newer chairs and the pool could be cleaned more frequently. Great location! 5 minute walk to beautiful Playa Chahue! One block to the Chedraui grocery store. We stayed for 5 nights and would definitely return.

Me gustó la ubicación y que es muy tranquilo.

Walking distance to the beach and markets. Dislike that the pool was not open throuout all of our stay and cleaning service was not done either.

The bed sheets were stained with pee. Beds not so comfortable. Every time you left the house all the lights including AC turn off so it was hot when you got back. Windows didn’t lock and you share balcony also sliding door to share balcony wouldn’t lock. No elevators available & pool was out of service however owner reimbursed me about $30 USD for the pool being out of service. I stayed there 6 nights.

La propiedad esta bien ubicada, y con buena distribucíon, solo mejoraria la limpieza de la alberca, mejorar la comunicacion con el anfitrion ya que no contesto desde las intrucciones de llegada, solo para recordar el check out, y que se pudiera acceder al estacionamiento, de ahi en fuera todo bien

I was really disappointed with my stay at this apartment. When I arrived, the place was dirty, and despite requesting multiple times for it to be cleaned, nothing was done. It’s unacceptable to rent out a place in this condition and then ignore guests’ concerns. The lack of cleanliness made my stay uncomfortable, and the management’s lack of response only made it worse. I would not recommend this place unless they seriously improve their cleaning and customer service.

We booked a balcony, garden view, full fridge and did not have any of them I asked different workers and manager for a room change and nothing was done or said

Friendly staff. Great location. Quiet. Easy walk to beach, restaurants, groceries. Wifi was a bit weak at times. Clean and comfortable, could use some maintenance in the suites. Good value.

The place was dirty and not well maintained. Walls were dirty. Ceilings in the bathroom were in patch due to a water leaking. There was not water in one of the sinks, the pipe was broken. We had to wait 2 days to repair. The walls are not isolated and you hear the neighbors. The clearness of the place was not great. The kitchen counters were dirty and not great to prepare a meal. The fridge disconnected once you remove the key card until we reported. I have photos to proof the quality of the unit.

The location is great, but the condition of the property at least our unit (J) was terrible. Wasnt clean, stains on the walls in the kitchen and main floor bedroom. AC stained the wall and was dripping on the floor. Floor under beds have not been cleaned for weeks base on the amount of dust we remove with a broom. Bathrooms were stick and with white stains all over faucets and lavabo. Missing trims around the bathroom door and unfinished as seeing gypse in the cornor of the door and the tiles. Wifi signal very unstable. Pool water was fogy and general appearance was not clean. Thank god it was sunny outside and that we spent our time on the beach because it would have been painfull to spend time locked inside thia condo unit. Check in communication was complicate also, no one welcomed us and we yad to figure out our unit and how to get in. We loved Huatulco but will never comeback to Palmas de Chahue again.

Did not have check in details but sorted it out. Numbered units on first floors, lettered units above. Unit is unlocked and key inside for self check in. Great location, nice apartments, relatively quiet. Great, friendly cleaning staff.

Good place. Clean and easy to check in. Wifi is really bad. Ac worked but not great.

Insect, bad bef, pool dirty

There is not attendant to help you, the place smells horrible and it’s dirty, old and very unpleasant. Good location with access to a lot of things but other than that not good place for families.

Great little boutique hotel in he heart of la Crucecita, near amenities and close to the beach

No one met us upon arrival. We wandered around until we found our room, at least we knew our number as I had called the night before. Others arrived without a room number and wandered also until the manager showed up. Several asked us what to do. No hair dryer , no iron ,as stated. No sink stopper . We called manager for this and other things .He promised to come right away but did not. We finally got the cleaning staff to help us. If cleanliness is your thing ,this place is not for you.

This is a great location! The kitchen needed more utensils etc for those who are staying for any length of time. Cleaning was adequate.

location super ,lots of space in unit,quick response to any problems,quiet area,