check out on the 14th around 9am on the 27th floor and took the C elevator from the 27th floor down to the G floor down to the G floor. The elevator made a loud noise like falling. and bounced up and down before stopping on the G floor, but the elevator door didn't open At that time the fire did not go out. So hurry up and press the emergency button to notify the staff immediately. The coordinator responded quickly. but how I, who was thought to have the strength and consciousness, quickly pressed the emergency button, but while waiting for the technician, I still felt extremely panic. until I cried out Once he came out, there was only one employee who saw that wiping the tears in front of the lift came in to ask if there was anything to help, and when he knew the incident, apologized. But there was no explanation or apology from the hotel. I sent an e-mail to the hotel but did not receive any response from the hotel. Doesn't the hotel pay attention to guests stuck in hotel elevators? This safety issue is very important to guests staying at the hotel. And that's one of the reasons I choose to stay at this Adlib, but now it's a bad experience.