Hotel was so clean and stuff were helpful

The hotel was adequate for our stay.

Good breakfast and great coffee. Staff was very helpful and friendly.

Mixed feelings about this hotel. First, the good. The hotel is (for Switzerland at least) not extortionately priced in terms of the room, which is modern and clean. Also, the lady working on reception (she was from Kefalonia) was great. Very helpful and friendly. However, her male colleague was far from as customer service oriented. When I queried the parking situation, after having done multiple laps of the roads around the hotel looking for the garage, I ended up parking outside the hotel to ask them where the garage is - he looked at me like I was an alien and said I needed to check in first & they don’t tell you where the car park is before then! All very secretive and bizarre. Plus parking is expensive at 20 CHF per night, as is the vending machine (4.5 CHF for a Coke!) When I said that they should give this info before a guest arrives at the property, in order to save them time and stress looking for a parking garage that isn’t well signposted or accessible at that stage, he again looked at me like I was an alien and it was clear he was about as flexible as concrete with his opinion on this. Also, the hotel has a crazy rule where guests must book breakfast the day in advance, which, having stayed in many B&B hotels throughout Europe, is an exception to normal with this chain. Finally, the air conditioning didn’t work in my room. I considered going to discuss this but given my experiences, i wondered if he might say I needed to book it a week in advance!

The room was perfect for the location. We needed a set of rooms for one night. They were convenient, well priced, and brand new so in perfect condition. Check in and check out are electronic but there is staff on the first floor to answer questions and provide assistance. If you drive, Parking is the only challenge.

Parking space is limited

The price was great for the area. The room was modern. The only downside for us was the parking garage was full and we had to park on the street and walk to the hotel. I was told there are only 5 dedicated parking spots for the entire hotel.

We have stayed in a few B&B hotels and they usually do not disappoint. St Gallen hotel was a challenge to find due to how new it is but we arrived and were able to check straight in with the welcoming, friendly lady on reception. Covered parking for the motorcycle is always a bonus, great room, clean, comfy bed, nice pillows, near train station as they usually are. Nothing to dislike especially for the cost, great value for money hotels.

Clean and spacious lobby area

Excellent accommodation, location & service

Good budget option close to St Fiden station and a short bus ride into St Gallen centre. Clean, comfortable with friendly staff. Great shower. Good WiFi. Missing the amenities of other hotel chains but this reflects in the price

The only thing missing was a refrigerator in the room. Everything else was perfect and I am happy with my stay at B&B!

Modernistic feel. Nice rooms.

"This is not a hotel, it's a hospital. There are hospital chairs in the bathrooms. I was shocked when I went down for breakfast in the morning; we had breakfast together with the patients."

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Receptionist was rude and walked away from her desk leaving me alone and unable to check-in

Great ambiance - good decor and convienent parking. 2nd time here and I stay here everytime im near feldkirch

Location, breakfast all, staff was super good. Highly recommended

Hotel was decent, rooms very basic. Parking was the most expensive we encountered in Switzerland & other parts of Europe. Check-in was ok but person who checked us in did not provide us with information regarding the tourist pass that provides local transport, this is part of the tourist tax you pay. Would have been nice if we were given accurate information when we checked in. There is a supermarket within walking distance which was handy. We only stayed for 1 night, not sure I would stay there for several nights.

Best shower I've ever experienced anywhere! Spacious room, great breakfast.