Soho Boutique Palacio de Pombo

Explore Soho Boutique Palacio de Pombo
8.6
Very Good
From 54 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

8.6

Traveler Reviews Soho Boutique Palacio de Pombo

Number of reviews per page
20
40
Top reviews
Paul
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

We needed to stay an extra night. We were given this at a very reasonable price. The room was good and the reception staff were always available and very pleasant
Maria
icon-with Partner
with Partner
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Lovely location. Room with veranda balcony overlooking the street below
Brian
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Amazing hotel. We had a corner room with three balconies which was lovely. Room was very large and comfortable. Staff were amazing. Only niggle was the breakfast - could get a better breakfast just across the road at the corner bar for a third of the price. But I would definitely stay at this hotel again.
Astrid
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Shops nearby Breakfast good Inconvenient parking not included in tarrif
John
icon-with Partner
with Partner
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Good beds
Carlos
icon-Leisure with Pet
Leisure with Pet
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

LOCATION IS PERFECT. BED SIZE VERY GOOD. PILLOWS HARD FOR MY TASTE. BEEN IN OTHER 4 STAR WITH SOFTER PILLOWS. LOVELY PROPERTY OVERALL. NEVERTHELESS FRONT DESK PERSONNEL NEED TO BE MORE RESPONSIVE TO CUSTOMER NEEDS. THEY ALSO NEED TO LAUGHT MORE, TOO SERIOUS. IN ALL HONESTY WE CAME FROM A E STRA HOTEL WHERE THE FRONT DESK GO OVERBOARD TO SATISFY CUSTOMER, THIS IS NOT THE CASE, SEEM THAT THEY CARE LESS. THEY APPEAR NOT KNOWLEDGABLE IN RESTAURANT RECOMMENDATIONS WHEN ASKED. BREAKFAST SERVICE IS MEDIOCRE, YOU HAVE TO GO AFTER THEM WHEN IT IS SUPPOSE TO BE THE OTHER WAY. ALSO THERE IS LACK OF OPTIONS. FRUIT ARE SCARCE. NO DOUBT NEEDS CUSTOMER SERVICE IMPROVEMENT.
Read More
Joanna
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Location, clean, friendly. Please consider having English language News channel
Luis Rodriguez
4.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Works around hotel make the stay just unbearable. Staff at check in counter were not helpful at all. Rude at times. And, this is not a 5 star hotel by any means, 4 at best.
SUKHJIT
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

The reception staff are great, friendly and efficient. The communal spaces are tired and need decorating or at least a deep clean. Our room was lovely and big and relatively newly renovated, again attention to detail on repairs/deep cleaning is needed. Great location.
Elaine
icon-with Partner
with Partner
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Great location dog friendly but don’t have bowls or beds Paid parking available nearby Stored our bikes for us
Tarsha
icon-Leisure with Pet
Leisure with Pet
6.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The hotel’s location is unbeatable, right in the city center. While there’s no parking, I expected this and rented a spot nearby. I traveled with my dog and enjoyed walking him in nearby garden areas. Breakfast was lovely, with a beautiful setting and friendly staff. The cleaning staff were also great—happy to clean while I walked my dog. However, our stay wasn’t perfect. A guest next door flooded their room, and we were woken early to check ours. While I understand the situation, I was disappointed by the lack of empathy from the staff. Despite the significant disruption—especially with our dog in the room—we were not offered any alternative arrangements, just a few towels placed down. The constant coming and going of police, maintenance, and cleaning staff made it even more stressful. Another issue arose when I asked reception to notify cleaning staff to tidy our room while I was out. Two hours later, they hadn’t been informed, and reception unfairly blamed the cleaners. The room was very small for the price, and the bed wasn’t up to four-star standards. Despite these issues, the exceptional location made up for a lot.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Excellent standard of hotel for the price!
Adam
icon-with Partner
with Partner
8.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Great location, easy parking but expensive, polite, not boutique in any way but nice hotel.
nancy
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Location and room space
Daniel
icon-with Partner
with Partner
10.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

Great, room a little small
greig
icon-Leisure
Leisure
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Fantastic property which looks brand newly renovated. Unfortunately there is a huge renovation project next door which means constant noise during the day but once this is sorted the location is ideal in the centre of a beautiful small city
Pablo
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Recommend.
Lindsay
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Had a lovely stay, really helpful reception on arrival, beautiful room and immaculate. Couldn’t fault. Would definitely recommend. Great location if you want to be in and amongst city life and have everything on your doorstep.
Gavin
icon-with Partner
with Partner
8.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

The hotel was nice . Lovely decor . The bed looked great but unfortunately it was not that comfortable. Great location for shops & restaurants.
David
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

I liked the hotel, fantastic old building with a lot of character. Rooms are basic but it was very quiet and I had a great sleep. The staff were very polite and helpful.
Number of reviews per page
20
40