Amazing hotel, clean and beautiful. Special thanks for the attentive young man on reception. The hotel is close to everything, beautiful room and bathroom. Nice view of the pool. I enjoyed my drink on the rooftop at night as well.

Staff was great, breakfast was fantastic. Room was very big, modern, and comfortable. Nice patio.

Hotel was excellent staff was great accomodations perfect

Gorgeous property and wonderful staff!

The rooms are spacious and the hotel is centrally located. Puerto Ayora is a very pleasant place to visit. The Ikala hotel was a great base for an exciting zgalapagos adventure!

Great staff—very helpful. Nice room and good location.

The service was excellent. Luis was really nice with his help!

Nice clean hotel

This hotel is beautiful, it looks even better in person than it does in the pictures. Rooftop restaurant and downstairs pool area were especially nice. Great service in restaurant with excellent breakfast buffet. Huge bathroom and enormous bed. Staff went out of their way to provide me with hypoallergenic bed linens (no down/feathers). Nice toiletries. Wish the shower had better pressure and you could flush toilet paper but that's a problem everywhere on Santa Cruz, not specific to this hotel. Extremely close to the main strip of restaurants and bars and front desk staff gave us dining options upon request, including a map of the area. They arranged taxi service for us upon departure. Only stayed one night and really wish we had stayed longer. Only downside was the lack of soundproof rooms. Birds and fellow guests can be early risers and you will here them making noise quite early in the morning.

Centrally located with lots of choices to shop and eat. A block away from The Port and plenty of taxis available. The Staff was great and their breakfasts in the morning are incredible! WiFi was a little spotty but that’s the only thing I’d change. They even packed us little snack bags for our airport run!!

The hotel was in a good position, close to the town and the sea front. The staff were very friendly and helpful and the room was very big, as was the bed. However the rooms were very noisy, particularly very early in the morning with scraping of chairs, slamming of doors and people being noisy. The rooms could also do with a bit of maintenance in several areas. The shower was not particularly great and the dispensers for the toiletries were unattractive and didn’t really work. The breakfast was also pretty basic and didn’t really change much. All in all, although the hotel was good, I felt that it was very overpriced for what it offered.

Beds too hard

Great staff and location. Breakfasts were great with pretty views. We also really enjoyed dinner the night we ate there. The rooms were very spacious. Would highly recommend.

They forgot to pick me up , they apologized and thought by buying us one drink it would compensate the mistake , no gym , small pool .

Super place! Clean, comfortable, spacious and modern. The staff was perfect and extremely friendly. Fully recommend for anyone staying in town.

The hotel is in a fantastic location, close to everything in Puerto Ayora and especially the port docks from where all excursions start. It was very nice, clean, comfortable, spacious, offered great breakfast with a view of the port, nice bar + swimming pool area.

Most things are walkable or a cheap taxi. Could get you around most other areas.

Very nice and friendly hotel and staff. Close to everything. The service is up to par, the breakfast is great and the staff are attentive. Definitely one of the plus on our visit to the beautiful Galápagos Islands.

We had a lovely time. The staff were so kind and the location was amazing while also remaining quiet.

Excelente el hotel. La ubicacion no podía ser mejor. Nuestra habitación super cómoda, el desayuno muy bueno. La atención de todo el personal de primera. La comida del restaurante excelente. Recomendadisimo!