8.4
Very Good
From 81 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.0

Traveler Reviews HOTEL DONOSTI

Number of reviews per page
20
40
Top reviews
Elise
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The flower boxes need to be freshened...old plastic and dead plants aren't inviting. The toast for all the breakfast choices was way too hard to eat...like stone. Don't toast the bread!!! We stayed 6 nights and tried them all. Also, don't mix all the cereal and yogurt and fruit together in a big mess. All the ingredients should be separate. The ingredients for the breakfasts were nice quality otherwise.
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lin
icon-Leisure
Leisure
2.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

I had a terrible checking in experience. I transferred my luggage before I checked in, however when I arrived at this hotel with 10 percent of cell phone battery, the remote checking person told me repeatedly 3 times that they didn’t have my luggage which my phone charger was in. Long story short, if it was not the cleaning lady was still there, I would be locked out totally, while my luggage was actually INSIDE the hotel office. Their check in lady was arrogant and lazy, destroying their business.
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Chris
8.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Hotel Donosti was very pleasant and ideal stop for us. It was great to have tea/ coffee facilities in the room.
elsa
10.0
/10
Reviewed 130 week(s) ago

Hotels.com verified review

Really nice clean simple hotel with good breakfast, free parking and good value.
Myriam
10.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Great little place in a quiet neighborhood. Walkable from the city center, or there's a bus stop 2 minutes away. The staff is amazing and the room was very cozy and clean. We will come back to this boutique hotel on our next trip to San Sebastián. Gracias!
Philippe
icon-Leisure
Leisure
10.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

I liked the cleaningness and the surroundings.
Cecil
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

It was a fabulous stay
Mark
icon-Leisure
Leisure
10.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

Beautiful spot only a short bus ride away from the main town. Very friendly staff and great rooms. Breakfast was excellent.
Jacob
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

The place and the room was very nice. However the air conditioning was not functional and it was very humid, difficult to sleep. The next morning ants invaded the room they all over the luggage and the table
Theo
icon-Leisure
Leisure
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

This property was a perfect stay that really exceeded my expectations. The staff was very friendly, accommodating and easy to talk with. The quaint room was very clean and well designed which made me look forward to returning at the end of the day.
Daniel
8.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

staff was incredibly kind and helpful, cute property. A/C was not working , had to open the window at night and was loud outside at times . Other than that the place was a good value and a quick taxi to downtown
Tim
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 150 week(s) ago

Hotels.com verified review

Very comfortable room, bit of road noise but very convenient for a slightly out of town location. Very good shower! Would certainly stay again. Easy to pick up and negotiate buses into town, but late night taxis were a bit tricky!
Barry
icon-Leisure
Leisure
8.0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

Great value, onsite staff were excellent. There is a virtual checking in system that didn't seem to work well, it's seems this was due to the fact that I book within 24hrs of arrival. But all good in the end.
Aura
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Todo bien limpio y la habitación cómoda, volveré otro día
Nabila
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Équipements non fonctionnel salle de bain, douche ne fonctionne pas, porte qui bouge. … Propreté a améliorer
Carlos
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Personal, prácticamente no hay. Tan solo una joven preparando los desayunos con la que no interactúas. La habitación estupenda. El desayuno “de cortesia”: estupendo!!! Limpio, tranquilo, con posibilidad de aparcamiento, vamos, que si vuelvo por San Sebastián, espero que tengan habitación libre.
Philippe
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Chambre propre et grande
ALFONSO
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

El champo y el gel de manos vuelen mal y las toallas están todas deshilachadas
Daniel
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

A 15 mins del centro caminando y 5 mins en autobús. Seguro, tranquilo y con estacionamiento.
Renato
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Il est dommage que l'hôtel n'a pas de réception personne avec qui parler simplement un Check in qu'il faut remplir pour avoir les codes Autre chose pas de clim simplement un simple petit appareil ventilateur !!
Number of reviews per page
20
40