Dear Sir/Madam, Thank you for your review, we appreciate your time in writing this review. First of all, we apologize for any inconvenience you experienced during your stay at Fox Harris Hotel & Convention Banjarnegara and we apologize that your experience did not meet your expectations. We realize that there are several things that have come to your attention regarding your stay with us, it means a lot to us to improve the quality of our services and facilities. If you give us another opportunity to host you in the future, we will be happy to provide a more satisfying stay. Our team will be happy to assist with any requests you may have. May the fox be with you! Warmest regards, Management of Fox Harris Hotel & Conventions Banjarnegara