The property was great, and communication with management was a little slow, but it worked out fine in the end.

It is an excellent place to stay in Madrid, plenty of places to go and see close by, I loved how clean and beautiful the apartment was! The check in was easy and calling the host was simple and quick. The Chueca neighborhood is fun and fun! Great property 100% nice for small group, it has a great amenities and balcony. The cafe’s close by make it very convenient and fun.I will come back soon!

All Good

This was our second time staying at Slow Suites Chueca, and once again, we had a great experience. The check-in process was smooth, and the apartment was exactly as expected. It was especially nice to have an elevator, since we were traveling with five suitcases and staying on the fourth floor :) The location is excellent. Gran Vía is just a 5-minute walk away, and there are at least two metro stations nearby, making it very easy to get around the city.

Primero,la reserva se realizó para la ubicación de Chueca. Sin embargo, recibimos un correo informando que por causas de fuerza mayor debía cambiarse a Luchana. Aunque el lugar estaba bien, no fue lo que habíamos reservado. Segundo, al llegar no tuvimos acceso al departamento hasta una hora y media después. Esto supuso una pérdida de tiempo importante, considerando que solo teníamos unas pocas horas en Madrid. El problema fue que no se realizó el check-in a tiempo y, además, la compañía no envió ningún recordatorio para evitar este tipo de inconvenientes. Una vez que hicimos el check-in online y no recibimos las notificaciones de acceso, nos llevó mucho tiempo poder contactar a alguien de la empresa para obtener el código de entrada. El contacto por WhatsApp fue muy lento. El número indicado en la puerta del alojamiento no contestó tras más de 15 llamadas. Finalmente, tuvimos que buscar otro número en la página web. Después de una llamada de más de 20 minutos, logramos conseguir cómo acceder al lugar. En resumen, fue una experiencia muy frustrante que afectó directamente el tiempo que teníamos disponible.

Great location, 10 minutes from everything! Clean, spacious. Codes to access property was easier than I thought it was going to be.

Good location. Property could have been cleaner.

Really well-appointed flat with all you need. Easy check in and very central area. We had a lovely stay - thanks!

Everything was nice and location was perfect

Excelente ubicacion

Hotel was big and very clean. Having two washrooms was a bonus for a family of 5. The sofa bed was very comfortable. Location was great, close to Metro and lots of restaurants. The only negative thing I have for this location is the noice because it was Pride Month the streets were packed and noisy up until 5am.

There was an earthquake in my country and couldn’t make the trip. Contacted the property almost the same day and they didn’t help us with looking for a solution that could at least help both sides. Either way I doubt that weren’t able to rebook our room and even if they weren’t I’m sure they could’ve been more understanding and helpful since this was a natural disaster an even the airport was affected. Super sad and disappointed.

A/C works awesome, the temperature in Madrid was very hot...

Great location

The area is not good for families with young children. LGTB neighborhood with way to many stores with pictures not appropriate for children to see.It is very close to everything.

Nice apartment located close to all main attractions in Madrid BUT without AC or Fan, we stayed only one night, and it was my hottest night in Europe, couldn't sleep. Supposedly they have AC but it doesn't work. We were six people spread around the different rooms, and we all felt the same. The rest was all fine. The just need to fix this issue since the temperature in Madrid was over 90 degrees during the day. Thank you

The property was ok however there seems to be a bar next to it and since the windows have a big gap, it is very loud a night. Also, the elevators don't work sometimes so we have to use a creeky stairs to go down. It would also be nice if they check the Free coffee they have as the creamer we had was spoiled.

Muy bonito lugar con fácil accesibilidad a lugares turísticos

Nice and spacious apartments. The only problem I had was that my daughter injured her foot with the bottom corner of the front door while trying to hold it for us.

The apartment and location is amazing! Very clean and the air conditioning work amazingly as was needed it during the heat wave. Only issue was our check in was delayed but they let us check out later. Just be aware !!!! Only communicate via the hotel.com app. There were scammers trying to get our info from WhatsApp saying they were from the hotel and needed our check in info. Double check all emails as well.