The slow suites Chueca advertise as 3.5 stars but I found it at sane level as other 2 stars places I stayed in Madrid, Seville or Barcelona. It was a bit too expensive for us to begin with and check-in process was too complicated. There was no real Front Desk where you can meet someone in person, only calling a Helpdesk. No concierge option for luggage, only offered a tiny storage at additional charge. This was the most expensive hotel out of the 4 hotels we stayed in Spain had no real front desk and customer support. Although, rooms were big but finishes were not the best. It is close to downtown/centro location and walkable but the surrounding area has lot of clubs that will keep you awake all night due to noise and I mean really a chaotic loud noises all night until 4 or 4:30am in the morning. Not at recommended for groups who look for a restful sleep in the night after exploring the city during daytime/evening.

The guest house is in a good area and was clean although smelled of insecticide so that was unpleasant. The check-in was very awkward. They did not send me the code. I needed to get into the front door so I was standing on the street for a while. The number they give is for a chat bot, which does not allow you to speak to a real human and the chat bot is very useless as it doesn’t know how to do anything at all. It also felt a little cheap that they wanted five euros in order to store my luggage for the afternoon.

Love the suite. Great location and feel for the city. Unfortunately the street noise was a problem. Bring ear plugs.

I stayed on Saturday and was a little noisy in the mid-night up to 3:00am as someone (maybe the guests) were in the party. On Sunday, it became quiet. Shower water is not hot enough (feeling of less than 37C). Location is good which is close to Grand Via station.

Kitchen was equipped with enough wares for us to make dinner. Loved the suite!

spacious and in a good location. plenty of room for our family of 4

Great location

Clean, spacious, close to everything in Madrid, with shopping and eateries outside. Kitchen and bathroom are well appointed

Lovely duplex- well appointed and in a perfect location. However when air conditioner was turned on a deluge of dead bugs flew out!!!! Safe box wasn’t working and though management said they’d fix it, they never did. Water leaked from shower stall creating a huge puddle. Needs a bit of a refresh paint job at the bottom of stairs landing in living room. Too many bags have scratched and stained it.

Fantastic two bedroom apartment in a bustling area of Madrid. Clean, spacious and well appointed. We had a fantastic sta

Excellent location, close to everything! Second time staying, did not disappoint.

Limpia, más amplia de lo que se veía en la fotos, cómoda con todo lo que se necesita. La ubicación muy conveniente.

The check in is an absolute nightmare because their website is laggy and it will take you two hours so prepare for it because you absolutely need it or you will be outside the building with no one opening the door because they don’t have anyone on site. I told them many times I was having issues with check in but they just kept saying to keep trying without any assistance. Also the only way you can get a response fast is by calling and for me that was going to cost a lot in fees from my international phone company. If not, all you get is a robot with pre-programmed responses. The room is ok and in a good location but they say they have a washer and dryer and they only have a washer. This was the main reason we booked. We had to wait over an hour between showers because the water would turn cold pretty fast.

Lots of space for a central apartment. Had everything we needed. Great value!

The rooms were clean and very spacious. It was well stocked and we had what we needed during our stay. Centrally located, easily to walk to places and there are tons of places to eat and shop.

Super clean, and close to everything

Very noisy, the noise from the street outside made it impossible to sleep on the Friday and Saturday nights. Very poor soundproofing between apartments and the stairwell

Easy access of property Clean and equipped Have lift !!!!!

All perfect

The front door unlocked and opened by itself which led to us feeling incredibly unsafe during the night. We then had to book a different hotel for the second night.