Telephone numbers does not work. Nobody answer, terrible costumer service atention. There was a person who was denied in Madrid-migration because officers called this hostel and nobode answered. +34 630 03 13 54 doesnt work.

No comment

Reception seat empty, arrived late at night with a booking. No night check ins available. Would've been nice to know in description Substandard "showers and toilets" Reception also failed to accept my late luggage from the airline so my travel was basically wasted. 1 staff operates at a time with a pen and book. Perception altering experience overall travelled from New Zealand

Where to start. The pictures are misleading and must be from when they first opened. It does not like like that now. It’s run down and dirty. The women’s bathroom shower door does not close. So the bathroom is perpetually wet. There is no caddy or shelf and or anywhere to put your toiletries. The shower head is hand held. Only one light bulb works..faintly. For some reason you can’t flush toilet paper so they provided a bin for that. As you can imagine…it makes the whole bathroom smell because used tissues are exposed. There is no windows in the bedroom and there are over a dozen bunk beds. That’s over 24 people with no ventilation. The fridge is a mess and be sure someone will steal your food so don’t even bother. Ladies, the place the place is men heavy and majority live there. Meaning communal places are mostly occupied by men. Overwhelming so. I would not recommend.

good

Great.

All entire staff are extremely friendly and kind.

Tenía la reserva echa y paga y x llegar tarde me tuvieron que mandar a un hostel nefasto

Nothing is good

It was Good 👍

I was very clear about my needs for the hotel room and was sent to the other side of Madrid. Do not overbook guests.

Overall recommend would bring a face mask to cover your eyes and a lock to lock your locker!!! Was kinda a wild environment but i recommend. Biggest complaint is that i was in a bed right next to a glass wall and so the people in the other room having their light on basically made the light go on in our room — request to be next to a wall

Cuando llegué, la habitación que había reservado no estaba disponible, y no habían emitido ningún aviso para que pudiera buscar alternativas con un mínimo de antelación. Tuvieron que reubicarme en otro lugar, de condiciones similares, pero con más gente en la habitación (que no respetaron las normas de convivencia y no permitieron que el resto descansara)

Hospedaje bonito, céntrico y de muy buena atención. Altamente recomendado!

Very bad hostel, crowded, dirty and noisy. The staff was very rude and even offensive to me during my stay! Be away from it!

The staff at the hostel were kind but the facilities are really poor compared to hostels in other cities. There are not enough showers for the number of guests (just one on each floor for the women) and the water was never hot (lukewarm at best). I'm also really fed up with the inflatable mattresses hostels in Madrid use. They are incredibly uncomfortable on top of metal frame bunks and very noisy whenever someone moves an inch. The beds don't have their own private lamps and my top bunk was directly underneath a bright fluorescent ceiling light which made it even more difficult to sleep.

This is not a tourist hostel! This hostel is used from people all over the world that lives in Spain with not house! Immigrants

Not bad, but I would like for them to be more upfront about what you can or cannot do while you are staying there. For example you can store food in the fridge and also in a cabin they have in the kitchen with a lock, also they can store your lugagge in a room that appears to be the garage which its locked. None of these options are stated in the adds for the booking so you may be planning on carrying the minimum understanding that you can't store things anywere and have a less confortable trip because of this. Staff is nice, some of them more than others, for the price is not bad but I did not sleep well because the room was hot and dry, but really really dry. Maybe they need to add an humidifier or more ventilation because only after a couple minutes inside, my mouth felt dry as hell. If you are looking to book this place is because you need the cheapest option and this is the one I found was the cheapest but even if you have 10, 20 euros more to spent for the night I would try to look for something better. When I went to Barcelona I slept in a similar place, you know, multiple bunk beds in the same room and sleeping with strangers. But this time I paid only 3 more euro per night in similar dates with less anticipation and it was so much better.... I had my own locked drawer which opened with my room kay, everything was newer and nicer... where I want to go with this is that, this place is overpriced even if its the cheapest, I would go somewhere else.

Nothing

great price and close to a metro. Shops nearby