8.6
Very Good
From 132 reviews
Cleanliness

9.2

Room Comfort

8.4

Service and Facilites

8.8

Traveler Reviews Ibis Aruja

Number of reviews per page
20
40
Top reviews
Robert
8.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

A nice place to stay 25 minutes from GRU
Karina
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Service was a little stiff upin arrival and we were charged twice for our drinks. Issue was easily resolved in the morning tho. Room was well decorated and bed was comfortable. Breakfast was excellent.Would return if needed.
Reid
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Good hotel, good place to sleep. It’s not close to anything as it is just alongside the highway, but a clean and nice place to sleep.
Jeferson
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

O prédio é novo, o cheiro de concreto dentro do apartamento ainda está muito forte, isso causou dor de cabeça durante a noite. Os funcionários não estão muito bem preparados para atender os clientes. O café da manhã estava excelente, o pessoal da cozinha foi bem atencioso, não faltou nada na minha opinião. No banheiro faltou xampu, não tinha suficiente para uso. Senti falta de toalha de rosto. A TV está instalada muito baixa, quase impossível assistir, a internet não funciona direito, não rodou nem Netflix. Precisa ajustar algumas coisas para ficar realmente bom.
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Jefferson
2.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

My stay was a birthday gift I got from a client with whom I've worked for several years. We have grown to share many personal stories, so my client knew I was having trouble sleeping because of noise in my area. So the stay was a gift for me so I could have a better night sleep. However, there was constant noise coming from other rooms. I fell asleep only after 00:30, then I woke up at 4:30 a.m. to the sound of doors being constantly slammed. My alarm was set to 7:30 a.m., so I spent 3 hours trying to get some rest, unsuccessfully. I didn't call the reception to complain because I didn't want to go through the trouble of packing all my belongings and changing rooms! In the morning, I was feeling terrible and exhausted. At check-out, I explained my situation at the reception desk, but the two receptionists who were there, at a time when the reception was empty with no other guests, they told me there was nothing they could do. They just gave me the hotel's card and said I should call later. I asked if I could speak to the manager, but they said THERE WAS NO MANAGER ON SATURDAYS! Allegedly, the hotel has no manager on weekends! This is unimaginable! I was courteous all the time, and just tried to speak to someone responsible for the hotel and for the guests' well-being, but there was just no one to help me. So, I had a bad experience, which was supposed to be my birthday present, and the staff aren't willing to listen.
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Paulo Marcio
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excelente hotel
Daniel
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Cama dura, os quartos da frente, final ímpar, sofrem com o barulho da Dutra, a pia do banheiro é dentro do quarto ao lado da cama, horrível.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Muy bien Muy serviciales
I CHUN
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Stay here 1 week Everything good Breakfast also good Front desk very kind Clean job also good
ioma
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

o hotel atende bem quem vai a trabalho. o quarto é confortavel e o banho é ótimo. Café da manha muitp bom e funciarios muito atenciosos e prestativos
Marcelo
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Ótima estadia.
Regina
icon-Business
Business
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Acredito que a cozinha (cardapio) pode ser melhorado. Mosca voando sobre o cafe da manha, a meu ver, é inadmissivel. Nao ter quartos disponiveis com cama de casal. A cama de solteiro que dormi, o colchao saia da plataforma. Para um IBIS, nao dá pra entender. Nao ter uma sobremesa no jantar...
Fernando
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Superou a expectativa. Tudo funcionou corretamente.
Luis Fernando
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Excelente opção para quem está em viagem
HELENA
icon-Business
Business
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Hotel atendeu as expectativas. Viagem a trabalho.
Jozimar
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Excelente estadias. Funcionários educados e prestativo.
MOHAMED
icon-Business
Business
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Satisfatório
HIDEKI
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Tem momentos que ouve água pingando.
Vivian
8.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

A good place to overnight on the road, close to the big highway.
Denis
icon-Business
Business
6.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Quarto com acessibilidade. Cama baixa... banheiro com box de cortina... molha todo banheiro. Ruim, bem ruim
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