The hotel staff was very helpful and very responsible. We stayed from September 19th to 22nd, 2026. Initially, we booked a Deluxe room, but there was a problem with the AC water drainage. They tried to fix it but couldn't, because it had to be fixed by an AC technician. Because we checked in late at night and the AC technician was no longer available. The solution they offered was beyond expectations. They offered to move us to a Family Room with 2 King Sizes and the room was very spacious. So we paid for the Deluxe room and got the Family room. Thank you, and next time in Bangkok, we will definitely stay here again. Close to Pratunam Market, Platinum, December's, BigC.