Front desk staff is friendly in general. Rooms are dirty. Food is unappetizing. Large group tours seem to fill the hotel.

Clean room | Staff | Shops nearby | Air conditioning

Clean, great staff

Nothing

The room was fabulous and clean with great view;the staff were helpful and friendly. Really recommend this place.

Great Hotel, definitely worth the money 👍

Staff was overall nice, cleaning and maintenance of rooms needs to be greatly improved.

The staff were nice. However, rooms are not clean.

It was nice

Upon check out , they were rude rushing me out of the room i asked for extension they refused, i found cockroach in the drawers , the pool has lemons all over which looks unpleasant and unhygienic giving that the pool is small, also it is a waste of lemons

Yes

Staffs were very friendly and help you when they can

Clean spacious friendly.

Staff were good. At night, the receptionist upon my arrival appeared to be graciously multitasking. A good hotel puts 2 receptionists all the time. Inside the room, strong paint color, dust on the floor, scale not working, sink not draining adequately. Also, would be nice to have snacks in the fridge which was empty. So I had to go to a nearby market to buy a few snacks at 2 am because the restaurant at the hotel was shut. Also, windows from.outside looked so dirty. Overall you get the vibe that this place is run down.

Absolutely 5 star service from security concierge housekeeping and the breakfast team.

Really enjoyed my stay here. The room was great, the staff were attentive, and the breakfast buffet was fantastic. Transport links are very good and is very walkable to Souq Waqif etc. I would love to stay here again!

Nice hotel, would stay again

Standard hotel, nothing special. Bathrooms need maintenance, blocked basin, leaking shower cubicle. Okay breakfast. Keycards are unreliable, not always working in the lifts. Very close to airport.

The staff were incredibly friendly and helpful, making our stay very pleasant. The room was clean and comfortable, and we enjoyed the convenient location

Very friendly and helpful staff, nice clean room, comfortable bed and a good breakfast.