Our stay was great! The rooms were spacious and very clean! There was even has a back patio with a table and chairs. The interior courtyard was cute and I liked that our room was right off of the courtyard.They provided towels for the beach which was very nice. We would recommend this hotel to anyone and would definitely stay here again!

Absolutely happy with everything!!!! My room was cleaned before I back from my day out!!! Great service! Recommend to everyone!!! Close to everything !! Loved it

Decent room in Puerto Ayora

Great little family run hotel. 5 blocks from the main tourist area. Couldn't fault it!

Everything was great. Best breakfast in Ecuador! The staff was very nice and friendly. Very convenient location.

The best place to stay! The staff were always helpful and they helped me keep my reservation when flight was not able to happen at last minute. They kept rooms cleaned phenomenally everyday. I did not want to leave. The location to downtown and harbor was excellent yet far enough from the noise! Never miss a chance to stay there!

This was a lovely hotel, within walkin distance to the main strip and the staff here are super friendly! I'd highly recommend checking out this place if you're on Santa Cruz!

We selected this property as a last minute, emergency option. We were absolutely blown away! Simple, convenient, clean, accommodating....we couldn't have made a better choice. We would recommend this to anyone and we would stay there again with zero hesitation.

Excellent! Staff was very attentive. We added on breakfast and it was a great start to our day!

The staff were very attentive and welcoming anything we required they were very approachable and ensured our stay was as homely as possible

Note that this review is based on a father and 5yr old son travelling in the Galapagos Islands. We booked several nights here and it was one of the best choices we made. The hosts helped us on numerous occasions with advice, guidance, collected us from the ferry, and booked our taxi for the airport. The room provided was spacious and clean. The beds were very comfortable and firm which was just what we needed upon our return from our daily tours. It is not far from the seafront and main street. There is a laundry on the corner, which was very convenient, and a lot of local shops, and nice cafes down the road. We would definitely stay there again.

Great room, a short walk to the town centre, excellent service. Highly recommended !

Excellent quiet locations, easy access to taxi and attractions. Walking distance to restaurants, shopping and pier.

Beautiful hotel just 10-15 minutes away from the port and all the shopping and restaurants. The room was very clean and the staff was very attentive. We got complimentary water and coffee in the lobby. The rooms are quiet, have air conditioning and the staff speak English.

Staff was amazing. Very helpful and wanted to make sure your needs were met. Always hot showers and good working air conditioning. Appreciated the water in the lobby to refill bottles and they even put a jug in each room too. Location was a bit outside the central area but we always walked it, even in dark and it was safe. It was only like a 10 - 15 minute walk. We took a cab from the ferry with our luggage and it was only $2. They booked us a cab to go to the airport ferry for us. Very prompt in responding to emails and I had a lot of questions so very patient too!

Very well maintained small and quiet hotel. Super friendly and easily accessible staff.

Close to downtown, safe, nice. Best thing is breakfast, Tonia makes it and it's very delicious

Good breakfast and staff very helpful.

The hotel is in a nice quiet residential neighborhood, yet very walkable to restaurants and shops. The wifi was fast and dependable. The bed was very comfortable. Air conditioning worked well which was welcome each day after a day out. We chose not to spend the additional $8 a day for breakfast. The room was very clean! The staff was friendly and helpful. The only thing lacking was guidance on places worth visiting while on the island of Santa Cruz, although a recommendation was made by Julio for a travel agent we could contact. Overall, Hotel Palace is a great place to stay.

Lovely room with air con. Staff really helpful. Safe to walk about even at night. In easy walking distance to the town.